Lab Patient Service Center – Northampton (22 Atwood Drive)
Laboratory Services • Northampton, MA
Clinic Type
Laboratory Services
Address
22 Atwood Drive, Northampton, MA 01060
Phone
413-584-4715
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Opening Hours
Monday-Friday: 8 am – 4:15 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Lab Patient Service Center?
Hours: Monday-Friday: 8 am – 4:15 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Cooley Dickinson Outpatient Laboratory (22 Atwood Dr): 2.6 (practice listing shows multiple provider ratings; no single consolidated rating shown in snippet) (Not clearly specified in snippet)
- Northampton Family Medicine (22 Atwood Dr): 2.5 star rating (22 reviews)
- Labcorp in Northampton (address not stated as 22 Atwood Dr): 1.0 (Not clearly specified; page shows star distribution and a dated review)
Patients praise
- Walk-in appointments are welcome weekdays at the Atwood Health Center blood draw lab (practical convenience).
Common complaints
- Long waits / check-in wait times not matching expectations for blood draw visits
- Perceived poor communication and lack of sympathy from clinicians
- Understaffing at the lab and check-in
- Reports of not receiving lab results and inability to reach someone by phone (in at least one Northampton Labcorp review)
""The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time.""
— Birdeye reviews for Northampton Family Medicine (22 Atwood Dr)""What they say will take 15 minutes... will actually take between 35-45 wait time just to get your blood drawn.""
— Birdeye reviews for Northampton Family Medicine (22 Atwood Dr)""Unable to speak with a human when we call... Unable to. Unable to speak with a human when we call. Left voicemails...""
— Yahoo/local listing review snippet for Labcorp in NorthamptonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Long-lost courthouse mural finds new life in Northampton - Daily Hampshire Gazette — Oct 17, 2025
- Mass General Brigham relaunches cancer care shuttle — Jul 31, 2025
- Free shuttle service from Northampton to Boston is back in full swing for hospital patients — Jul 31, 2025
- Janet A. Willemain - Nurse Practitioner in Northampton, MA — May 14, 2026
- New Pocono Creek Patient Service Center | HNL Lab Medicine — Jan 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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