Baystate Midwifery and Women's Health - Northampton
Midwifery • Northampton, MA • Since 1873
About
Baystate Health is a nonprofit, academic healthcare system based in Springfield, MA, serving Western Massachusetts. It operates four acute-care hospitals (flagship Baystate Medical Center is a Level I trauma center) and a multi-specialty practice with 700+ physicians across 40 locations, plus Health New England HMO. The system, founded in 1873, employs about 3,000 staff and generates around $2.5B in annual revenue. It has a regional network that includes Mercy Medical Center (pending integration) and recently closed Baystate Mary Lane Hospital (Ware) in 2025. The organization focuses on comprehensive medical services, community health, and education through its affiliated Baystate Medical Practices and residency programs. Contact: +1 (413) 794-0000.
Clinic Type
Midwifery
Address
325B King Street, Suite 103L
Phone
Fax 413-923-5557
Medical.StaffOffice@baystatehealth.org
Opening Hours
- Monday: Closed - Tuesday: Closed - Wednesday: Closed - Thursday: 8 am - 12 pm - Friday: Closed - Saturday: Closed - Sunday: Closed
Services Offered
Team
Insurance & Payment
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Wayfinding: record and schedule, Multiple bill payment options (unspecified), Pay My Bill, multiple bill payment options, participate in most insurance programs
Languages Spoken
FAQs
How can I manage my health information and appointments?
With MyBaystate, you can easily manage your health record and schedule appointments, message your providers, and refill prescriptions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.0 out of 5 (6 reviews)
- Chamber of Commerce: 5.0 out of 5 (1 review)
Patients praise
- Kind and considerate staff
- Positive, midwife-driven prenatal and birth care experiences
- Strong emphasis on individualized birth plans and support
- Welcoming and inclusive environment
Common complaints
- Difficult phone system with long hold times
- Poor communication and follow-up on prescriptions/medical concerns
- Specific negative complaints regarding individual provider experiences
"On hold 15+ mins now..."
— Birdeye/Google Review"These people are fabulous. Every time I've spoken with the staff, I've gotten a different woman--and each has proved kinder than the last."
— Yelp Review for Pioneer Women's Health"The first thought she had when she came through the doors of the Birthplace was “It’s like coming home. It’s so loving here.”"
— Baystate Health Patient StorySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More midwifery clinics in Northampton
Seven Sisters Midwifery is a family-centered medical practice based in Florence, Massachusetts, offering comprehensive maternity and women’s health services. They provide prenatal, birth, postpartum, lactation, gynecology and contraception, fertility, and pelvic physiotherapy care, positioning themselves as a community-focused birth center with an emphasis on empowering families’ reproductive journeys. The practice operates from two locations (Florence, MA and Rock Hill, SC appears in listings, but note the primary MA address) and employs a small team (about 5 staff) with annual revenue around $16.4 million. Web presence shows modest traffic but strong local focus in the United States, particularly Western Massachusetts. If you’re seeking Western MA midwifery with birth-centered, family-first care, Seven Sisters Midwifery aligns with that community birth center model. For Northampton-area options specifically, you may want to contact them to confirm service areas or any Northampton-area affiliations. Contact: hello@sevensistersmidwifery.com or (413) 727-3548 / (413) 707-1221.
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