Baystate Women's Health Ob/Gyn - Northampton
Obstetrics and Gynecology • Northampton, MA • Since 1873
About
Summary: The Baystate Health site focuses on a broad range of services and opportunities across the health system, including primary care, non-invasive cardiology, geriatrics, orthopedics, and obstetrics/gynecology. It lists roles such as Certified Nurse Midwife in Ob/Gyn, outpatient primary care advanced practitioners, and geriatric faculty opportunities, with locations including Ware and Greenfield. The page does not provide specific details about a Baystate Women's Health Ob/Gyn program in Northampton; no Northampton-specific information is evident beyond general Baystate Health offerings. If you’re seeking Baystate Women’s Health/Ob-Gyn in Northampton, you may need to search for “Baystate Health Northampton Ob/Gyn” or check Baystate Health’s Ob/Gyn group pages for Northampton-area providers.
Clinic Type
Obstetrics and Gynecology
Address
325B King Street, Suite 104, Northampton, MA 01060
Phone
413-586-2496
Medical.StaffOffice@baystatehealth.org
Opening Hours
Monday 8 am – 5 pm; Tuesday 8 am – 5 pm; Wednesday 8 am – 5 pm; Thursday 8 am – 5 pm; Friday 8 am – 5 pm; Saturday Closed; Sunday Closed
Services Offered
Insurance & Payment
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Hospital billing, Making payments online (via hospital portal), Insurance billing coordination, Pay My Bill, multiple bill payment options, participate in most insurance programs in our area
Languages Spoken
FAQs
What is the largest division in the Department of Obstetrics and Gynecology?
General Obstetrics and Gynecology is the largest division.
General Obstetrics and Gynecology is the largest division in the Department of Obstetrics and Gynecology. What does this division encompass?
General Obstetrics and Gynecology is the largest division in the Department of Obstetrics and Gynecology, composed of physicians and nurse practitioners, with two large outpatient offices and active involvement in teaching and research.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.0 star rating (6 reviews)
- Healthgrades (office): 49 ratings (rating value not shown in snippet)
- Healthgrades (office listing): 2.0 (1 review) (1 rating/review)
- Yelp (related Baystate medical practices listing): Rating not provided in snippet (Review count not provided in snippet)
Patients praise
- Some providers affiliated with Baystate Women’s Health Ob/Gyn (e.g., Dr. Dardano, Dr. Griffith) receive very high patient ratings and are described as knowledgeable, caring, and thorough.
- Positive reviews mention responsive/supportive staff and providers listening to concerns.
Common complaints
- Office-level complaints about poor communication and phone system delays/wait times (e.g., long holds, missed responses).
- Difficulties getting follow-up actions completed (e.g., prescriptions not sent/fax delays, calls not returned).
- Criticism of care quality from at least one severe patient complaint (e.g., IUD removal complications, staff insensitivity).
"“On hold 15+ mins now just to reschedule an appointment. … Everytime I call it’s a 10-20min wait on hold.”"
— Birdeye review excerpt for Baystate Women’s Health Ob/Gyn - Northampton"“Terrible communication. … Took me 5 days and 10 phone calls … to even make them speak to me for 5 minutes about complications.”"
— Birdeye review excerpt for Baystate Women’s Health Ob/Gyn - Northampton"“Worst medical care of my life. … improperly removed a copper IUD, causing it to break inside me.”"
— Birdeye review excerpt for Baystate Women’s Health Ob/Gyn - NorthamptonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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