Live
Read more

About

Balin Eye & Laser Center is a private, full-service eye care practice headquartered in Northampton, MA (founded 1992). They offer LASIK, cataract surgery, refractive lens exchange, eyelid surgery, and other advanced vision-correction treatments across five Massachusetts offices (including Northampton HQ). With a focus on patient outcomes, Balin Eye invests in modern diagnostics and technologies. Contact: 269 Locust St, Northampton, MA 01062; phone 413-584-6666. Services align with eye care, refractive surgery, dry eye, and cataracts, suitable for patients seeking an eye doctor or optometrist in Northampton and western Massachusetts.

Clinic Type

Optometry

Address

269 Locust Street, Northampton, MA 01062

Phone

413-584-6666

Email

Opening Hours

Mon-Fri 8:30 AM-5:00 PM

Services Offered

  • eye care
  • comprehensive eyecare
  • eye exams
  • LASIK
  • cataract surgery
  • dry eye treatment
  • optical shop
  • contact lenses
  • glaucoma
  • diabetic retinopathy
  • macular degeneration
  • eyelid procedures

Technology & Equipment

  • laser vision correction
  • advanced eye care technologies

Team

  • Not specified, Not specified — Eye Doctor

Insurance & Payment

credit card, cash, check

Languages Spoken

  • English

FAQs

What services are offered at the Northampton office?

Eye care services including comprehensive eyecare, exams, LASIK, cataract surgery, dry eye treatment, optical shop, and more.

What are the office hours?

Mon-Fri 8:30 AM-5:00 PM

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Balin Eye & Laser Center - Northampton): “Most customers are generally dissatisfied” (rating not specified in snippet)
  • Yahoo Local (Balin Eye & Laser Center, Northampton): 2.5 (520 reviews)
  • WebMD (Dr. Nancy Balin, Northampton): 4.0 (16 Ratings)
  • BestProsInTown (Balin Eye & Laser Center, Northampton, MA): not specified in snippet (135 reviews)
  • US News (Dr. Nancy A. Balin): patient experience ratings across 6 categories (overall numeric not shown in snippet) (41 reviews)

Patients praise

  • Friendly, professional, and knowledgeable staff/doctors
  • Good explanations and patient communication
  • Life-changing or strong procedure outcomes (e.g., LASIK/iLasik, cataract)
  • Appointments/exams described as efficient and thorough; sometimes on-time

Common complaints

  • Long wait times and lateness (understaffing/mismanaged flow)
  • Some dissatisfaction with results (e.g., LASIK outcome not meeting expectations)
  • Lower star rating on at least one directory (Yahoo Local 2.5)

"“Very long waits. Plan 3+ hour appointments and having them always being an hour behind your planned appointment time.”"

Yahoo Local web search result page quoting a Yelp review

"“I had LASIK. Geoff and Christine were awesome. Staff was great. I have almost 20/10 vision!”"

Yelp listing (Balin Eye & Laser Center - Northampton)

"“Balin completed my cataract surgery in both eyes and her ability to explain my condition and provide best options for treatment is outstanding.”"

Balin Eye & Laser Center testimonials page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More optometry clinics in Northampton

Northampton, MA·Optometry

Northampton Vision Specialists, LLC is a small eyecare practice based in Northampton, MA, offering comprehensive vision services for all ages. Specialties include developmental optometry, vision therapy, vision rehabilitation, and optical services. The office is located at 86 Masonic Street, Northampton, MA 01060, with three US locations advertised. They provide patient portal access, FAQs, news, and success stories. The practice appears to be a single-employee company with private ownership and a focus on vision-related care in the Northampton area. If you’re seeking eye exams or vision therapy in Northampton, this clinic positions itself as a local option.

VerifiedOnline booking
Northampton, MA·Optometry

Vision Associates of Northampton is a small optometry practice in Northampton, MA, offering eye care services including eye exams, glasses, and ortho-k. The team is limited (2 employees) with 2 specialists, and they operate from Northampton. Key details: - Services: optometrist visits, eye exams, glasses, ortho-k, discounts - Location: Northampton, Massachusetts - Contact: 413-584-3400; 413-584-2121; visassoc@aol.com - Web presence: visionassociatesnorthampton.com; ~703 monthly visits - Notes: Small team with a local focus; appears aligned with patient service through a dedicated optician staff. LinkedIn presence: vision associates of northampton If you’re seeking a local Northampton MA optometrist for eye exams or glasses, Vision Associates of Northampton is a small, service-focused option.

VerifiedOnline booking

See all optometry clinics in Northampton

Comparing your options?

See other optometry clinics in Northampton, or search the full directory by insurance, ratings, and more.

More Optometry Clinics