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About

Cooley Dickinson Hospital is a nonprofit, acute-care community hospital in Northampton, MA, and a member of Mass General Brigham. It provides a broad range of services across Western Massachusetts, including physical therapy and rehabilitative services, with access to advanced resources through its partnership with Massachusetts General Hospital. Key details: - Location: 30 Locust St, Northampton, MA - Part of Mass General Brigham; nonprofit 501(c)(3) - Services: broad medical care including physical therapy, rehabilitation, inpatient/outpatient care - Annual impact: serves 75,000+ patients, extensive imaging and lab work, home care through VNA/Hospice - Contact: main phones 800-439-2370, 413-582-2000 - Founded: 1885; staff ~543; revenue $100M–$500M If you’re seeking specific physical therapy programs, ask about: outpatient PT clinics, specialty PT (e.g., orthopedics, sports medicine), inpatient rehab services, and any East/West or satellite locations.

Clinic Type

Physical Therapy

Address

30 Locust St. (Route 9) Northampton, MA, 01060

Phone

413-582-2000

Email

Opening Hours

Hours at all facilities vary by location but typically offer early morning (7 AM) and early evening (6 PM) appointments several days per week.

Services Offered

  • Physical Therapy

Technology & Equipment

  • Biodex computerized evaluation and training
  • Video Nystagmography (VNG)

Team

  • Not specified, Not specified — Physical Therapy Team

Insurance & Payment

Languages Spoken

FAQs

What are the hours for physical therapy services?

Hours at all facilities vary by location but typically offer early morning (7 AM) and early evening (6 PM) appointments several days per week.

How can I contact the Northampton location?

Call 413-582-2000 or use the location contact options on the website.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • PlainHospital (CMS Data): 3/5 stars (CMS overall rating) (N/A)
  • Birdeye (General Hospital): 2.7/5 stars (621 reviews)

Patients praise

  • Some patients report therapists are knowledgeable, professional, and helpful
  • High willingness of hospital patients overall to recommend the facility (88%)
  • Structured patient satisfaction survey process managed by National Research Corporation

Common complaints

  • Reports of poor communication and disorganization in scheduling or billing
  • Allegations of inadequate treatment or worsening conditions
  • Significant criminal incident involving sexual assault by a physical therapist at the Atwood Drive clinic
  • Concerns regarding bedside manner and lack of responsiveness to patient needs

"A physical therapist from South Hadley will be sentenced next week after a jury found him guilty of three counts of indecent assault and battery on a patient in his care."

Daily Hampshire Gazette

"Charged for services I did not receive and have been fighting that for months. Physical therapist was good, but I was charged for 45 minute sessions and was never there that long."

LocalityBiz (Reviewer: Melissa Wheaton)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Synergy Physical Therapy LLC is an outpatient orthopedic and sports physical therapy practice based in Northampton, Massachusetts. The clinic focuses on restoring movement and function to help clients return to their activities, with a small team (2 employees) and contact options at info@synergypt413.com, 413-727-3315, or 413-727-3316. They have a low site bounce rate and modest local web presence, serving mainly the United States. Categories: healthcare, sports, physical therapy, orthopedic, outpatient, rehabilitation.

Verified
Northampton, MA·Physical Therapy

New England Orthopedic Surgeons (NEOS) is a private medical practice group based in Springfield, MA, with 4 offices including Springfield locations. They specialize in hip, knee, shoulder, foot, ankle, and hand surgery and treat musculoskeletal injuries and disorders. NEOS has been operating since 1973, employs about 39 staff, and generates around $14.1M in annual revenue. Relevance to Northampton: - NEOS lists services across central MA, including Springfield, East Longmeadow, and Chicopee. They do not list a dedicated Northampton location or Northampton-specific physical therapy in the provided profile. - If you’re seeking Northampton-area physical therapy associated with NEOS, you may need to contact their Springfield office or confirm if they offer PT services at a nearby location. Key details: - Headquarters: Springfield, MA - Addresses on file include 300 Birnie Ave, Springfield, MA - Services: orthopedic surgery (hip, knee, shoulder, foot, ankle, hand) and musculoskeletal care - Contact: +1-413-785-4666 - Website: neortho.com

VerifiedOnline bookingSince 1973

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