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Baystate Radiology & Imaging (Radiology & Imaging, Inc.) is a private medical imaging practice based in Springfield, MA, offering radiology and imaging services. Key details: - Organization: Radiology & Imaging, Inc. (Sanctioned as Baystate Radiologist Services for Baystate Medical Centers) - Location: Headquarters in Springfield, MA with multiple offices in the United States - Services: Radiology and imaging, patient-centered, compassionate care - Industry: Medical Practices - Size: About 12 employees; annual revenue approximately $1–5 million - Contacts: info@rad-imaging.com; Phone 413-827-7400 or 413-495-1100 - Web: rad-imaging.com - Highlights: Active private company, integrated with Baystate Medical Center network; patient-focused approach - Web presence: Moderate traffic (約3,500 monthly visits); top traffic from the US and Namibia - Notes: Employer-reviewed ratings show relatively low scores (1.5/5 from 2 reviews) If you’re specifically seeking Northampton, MA details for Baystate Radiology & Imaging, this listing indicates Springfield as the primary location and does not list a separate Northampton office.

Clinic Type

Radiology and Imaging

Address

325 King Street, Northampton, MA 01060

Phone

(413) 827-7400

Email

Opening Hours

Hours of Operation: Monday–Friday, 8:00am–5:00pm

Services Offered

  • Diagnostic Radiology (X-Ray)
  • Digital Mammogram (Routine screening and diagnostic)
  • Breast Ultrasound
  • Bone Densitometry (Bone Density)
  • CT Scan
  • Ultrasound

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • LocalityBiz (anecdotal reviews): High/Positive (implied by anecdotal feedback)

Patients praise

  • professional staff
  • thorough explanations of procedures
  • caring and patient care technicians
  • efficient service

Common complaints

  • anxiety prior to medical imaging procedures

"All staff were polite, friendly and professional! My tech was Eric and he knew I was nervous and really helped put me at ease!!!"

Christine Rybacki, via LocalityBiz

"She was very professional 'and' caring... the caring part is what makes the difference- anyone can be professional but not everyone is caring, thoughtful and patient."

H. T., via LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston that includes academic medical centers (Mass General Hospital and Brigham and Women’s Hospital), specialty and community hospitals, home care, urgent care, and a licensed health plan. It is a major teaching affiliate of Harvard Medical School with about 82,000 employees and roughly $20B in annual operating revenue (as of 2024). MGB operates under the former Partners HealthCare name and is headquartered in Somerville, MA. Key points relevant to imaging: - MGB encompasses multiple hospitals and health facilities in the region, with advanced imaging services typically housed within its major hospitals (Mass General Hospital and Brigham and Women’s Hospital) and affiliated centers. - For location-specific imaging services in Northampton, MA (northwest of Boston), MGB’s direct facilities aren’t listed in Northampton. Imaging services in that area would more likely be offered by nearby partners or independent providers within or outside the MGB system. If you’re seeking imaging in Northampton, consider: - Checking MA General Brigham-affiliated hospitals in the Boston area for referrals or satellite imaging services. - Exploring local Northampton-area imaging facilities (radiology centers, outpatient imaging clinics) and verify if they accept MGB insurance or offer referrals to MGB facilities. - Contacting Mass General Brigham Health Plan or patient access for guidance on in-network imaging options near Northampton.

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