Bureau of Substance Addiction Services Licensing System
Addiction Medicine • Norton, MA
Clinic Type
Addiction Medicine
Address
85 East Main Street Suite A Norton, MA 02766
Phone
508-285-8550
questions.bsas@state.ma.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- drehabs.com (Middlesex Recovery Norton): 2.6/5 (5+ reviews)
- startyourrecovery.org (Valley Hope of Norton, KS): 4/5 (37 reviews)
Patients praise
- Compassionate, supportive, and professional staff reported in many cases
- Effective, life-changing treatment outcomes for some patients
- Strong sense of peer support and community environment in certain facilities
- Appreciation for helpful counseling and recovery tools
Common complaints
- Reports of poor communication and billing/payment issues
- Complaints regarding facility comfort, maintenance, or lack of amenities (e.g., no AC)
- Frustration with long waiting lists or insurance acceptance policies
- Mixed experiences with staff professionalism, empathy, and "no tolerance" policies
"Very poor experience with the facility director... Been asking for refund/resolution with no luck."
— Middlesex Recovery Norton review (via drehabs.com)"The counsellors and staff genuinely care for the clients welfare and make a concerted effort to see to their needs."
— North Cottage Program, Inc. alumni review (via best-rehabs.com)"The counselors and chaplains actually really care."
— Valley Hope of Norton, KS review (via startyourrecovery.org)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Licensure Law Validates the Power of Lived Experience in Healthcare - HealthCity — Sep 4, 2025
- Alcohol & Drug Rehab in Taunton, MA | Inpatient & Detox — Feb 21, 2026
- Healey-Driscoll administration awards over $3 million for supportive housing for individuals and families in recovery | Mass.gov — Dec 18, 2025
- BSAS commissioner tours Community Healthlink — Sep 23, 2025
- Fresh numbers show sharp decline in opioid overdose deaths in Massachusetts - Athol Daily News — Jul 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More addiction medicine clinics in Norton
Middlesex Recovery, P.C. offers medication-assisted treatment (MAT) for opioid and alcohol use disorders, including Suboxone and Vivitrol, at its licensed Office-Based Opioid Treatment (OBOT) program in Massachusetts. In addition to MAT, they provide psychosocial support such as recovery assessments, individual counseling, and group sessions to help patients sustain a productive, sober lifestyle. The organization operates eight offices nationwide, with a Norton, MA location at 85 E Main St, Suite A. Contact: 888-488-5337.
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