Norton Healthcare Geriatric Care
Geriatric Medicine • Norton, MA • Since 1886
About
Summary: Norton Healthcare is a nonprofit health system based in Louisville, Kentucky, serving Louisville and Southern Indiana. Founded in 1886, it operates more than 40 clinics and hospitals (including six hospitals with 1,993+ licensed beds) and employs over 14,500 staff with a broad medical staff. The system provides a full spectrum of care—cancer, heart, women’s health, pediatrics, emergency medicine, and outpatient services—through a network of locations, clinics, and Norton Immediate Care Centers. It is a major private employer in the Louisville area and operates across approximately 140+ locations in Greater Louisville and Southern Indiana. Relevant to Geriatric Care: - Norton Healthcare offers comprehensive medical services for aging populations through its hospitals and clinics, including inpatient and outpatient care, catering to seniors’ needs in Louisville and surrounding regions. - For geriatric-specific programs, check local Norton facilities (hospitals and clinics) for geriatrics, senior care, and related services, or contact their main line to connect with geriatrics or elder care coordinators. If you’re specifically seeking geriatric care services or programs, I can look up exact departments, physicians, or clinics within Norton Healthcare that specialize in geriatrics.
Clinic Type
Geriatric Medicine
Address
234 East Gray Street, Louisville, Kentucky 40202, US
Phone
+15026291234
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is Norton House Calls?
A service that sends nurse practitioners to homebound seniors to help maintain independence.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Norton Hospital): 3.2/5 (913 reviews)
- Better Business Bureau (BBB): 1.33/5
- ComplaintsBoard: 1.6/5 (3 reviews and 4 complaints)
- Norton Healthcare (Dr. Rachel N. Hart): 4.9/5 (215 ratings, 68 reviews)
Patients praise
- Compassionate and thorough geriatric care from specific providers like Dr. Rachel Hart
- Clear communication and patient education regarding memory loss and cognitive conditions
- Recognition of excellent bedside manner and professionalism in certain clinical settings
Common complaints
- Difficulty with billing departments and insurance processing
- Challenges with scheduling and accessing timely care
- Reports of indifferent or unprofessional staff behavior
- Concerns regarding medical disparities and perceived bias
"Dr. Hart carefully and slowly explained everything to my mom who is struggling w memory loss."
— Norton Healthcare Patient Review for Dr. Rachel N. Hart"The frustration of dealing with the Billing department... Hours of my life wasted on their mistake."
— Better Business Bureau Customer Review"Black people do not come for any form of care at any Norton's facility. if you look up medical disparity in the Black community you will see their face."
— Birdeye Customer Review for Norton HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Amy R Bedan Poff, APRN - Charlestown, IN - Family Medicine - Schedule Appointment — Apr 27, 2026
- Whoy Yurn Shang, APRN - Louisville, KY - Memory and Cognitive Disorders Neurology - Schedule Appointment — Apr 15, 2026
- Norton Healthcare ranked No. 1 in Louisville | Louisville, Ky.Norton Healthcare — Aug 1, 2025
- Dava O Helton, APRN - Crestwood, KY - Internal Medicine - Schedule Appointment — Apr 14, 2026
- St. Elizabeth Healthcare Edgewood/Covington named best regional hospital by U.S. News & World Report; with five more listed among best – Kentucky Health News — Aug 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More geriatric medicine clinics in Norton
Sturdy Health is a nonprofit community health system based in Attleboro, MA, serving Southeastern Massachusetts and Rhode Island. It operates hospital-based care, emergency/urgent care, primary care, and a wide range of specialties. The system employs about 582 staff, generates around $377M in annual revenue, and has roots dating back to 1913. Norton is part of the Sturdy Health network. For Norton-specific primary care options, contact Sturdy Health primary care services through their Attleboro headquarters or call their main numbers for Norton's affiliated clinics. General contact: 508-222-5200; HQ: 211 Park St, Attleboro, MA 02703.
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