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About

Ballad Health is a nonprofit hospital system based in Johnson City, Tennessee, formed in 2016 from the merger of Mountain States Health Alliance and Wellmont Health System. It operates 20+ hospitals and numerous outpatient facilities across Tennessee and Virginia (including Norton), with services spanning hospital care, primary care, urgent care, orthopedics, surgery, and a blood bank (Marsh Regional Blood Center). The system serves 29 counties and has faced facility consolidations under COPA. CEO is Alan Levine. For OBGYN services in Norton, Ballad Health would be the local health system overseeing Norton’s obstetric/gyn care through its Norton-area facilities and affiliated clinics. For specific OBGYN clinics in Norton, visit Ballad Health Norton’s obstetrics/gynecology pages or contact their Norton offices directly.

Clinic Type

Obstetrics & Gynecology

Address

Norton, VA

Phone

+18338225523

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • OB/GYN
  • women’s health
  • obstetrics
  • gynecology
  • cervical screenings
  • primary care coordination

Team

  • Norwise OB/GYN Team — OB/GYN Department

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.1/5 stars (for Ballad Health Medical Associates OB/GYN Clinic network) (117 reviews)
  • Vivian Health: 3/5 stars (for Norton Community Hospital) (9 reviews)
  • WebMD Care: 4.5/5 stars (for Dr. Brett Manthey) (11 ratings)

Patients praise

  • Professional and pleasant customer service experiences reported by some patients
  • Positive feedback for individual providers regarding care and attentiveness
  • Appreciation for the care received in specific women's health departments

Common complaints

  • Reports of long wait times for appointments
  • Complaints regarding staffing shortages at associated facilities
  • Frustration with scheduling and appointment cancellations

"I loved the obgyn! They made me feel cared for and answered all my questions and had nothing but kindness."

Birdeye (Patient review)

"The third consecutive time I have taken my mother for a mammogram and they are 'short staffed'... Making patients wait over 2 hours for a SCHEDULED appointment is totally unacceptable."

LocalityBiz (Patient review of Wampler Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Sturdy Health is a nonprofit community health system based in Attleboro, MA, serving Southeastern Massachusetts and Rhode Island. It operates hospital-based care, emergency/urgent care, primary care, and a wide range of specialties. The system employs about 582 staff, generates around $377M in annual revenue, and has roots dating back to 1913. Norton is part of the Sturdy Health network. For Norton-specific primary care options, contact Sturdy Health primary care services through their Attleboro headquarters or call their main numbers for Norton's affiliated clinics. General contact: 508-222-5200; HQ: 211 Park St, Attleboro, MA 02703.

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