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About

Elliott Eye Doctors in Norton, Massachusetts offers comprehensive eye exams, emergency eye care, and eyewear services including eyeglasses, frames, contact lenses, and lens treatments. The clinic also provides cataract surgery co-management and accepts most insurance plans.

Clinic Type

Optometry

Address

316 West Main Street, Norton, MA 02766

Phone

(508) 223-5552

Email

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Opening Hours

Monday 9:30 am - 5:30 pm; Tuesday 9:00 am - 5:30 pm; Wednesday 9:30 am - 7:00 pm; Thursday 9:30 am - 5:30 pm; Friday 9:00 am - 5:00 pm; Saturday 9:00 am - 1:00 pm; Sunday Closed

Emergency Care

Eye emergencies such as severe pain in the eye, or foreign objects puncturing the eye require immediate attention. Contact us immediately.

Services Offered

  • Emergency Eye Care
  • Comprehensive Eye Exams
  • Cataract Surgery Co-Management
  • Eyeglasses & Frames
  • Contact Lenses
  • Lens Treatments

Insurance & Payment

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Languages Spoken

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FAQs

What are the business hours?

See opening hours above: Mon-Sat varying times; Sun Closed.

Do you offer emergency eye care?

Yes. Eye emergencies such as severe eye pain or a foreign object require immediate attention.

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown, Healthgrades: 10 ratings mentioned on Healthgrades (49 reviews listed on BestProsInTown)

Patients praise

  • Knowledgeable and thorough doctors and staff
  • Wide selection of eyewear and frames
  • Helpful service in emergency eye care situations
  • Some patients report a welcoming and friendly atmosphere

Common complaints

  • Reports of poor customer service and sarcastic or dismissive staff attitude
  • Complaints regarding pressure to purchase eyewear after appointments
  • Issues with eyewear quality, such as frames breaking or screws/lenses coming out frequently
  • Concerns about order accuracy and lack of communication or follow-up

"I truly recommend this business. The staff here are great and knowledgeable. They have a pretty good selection of glasses to choose from."

— Yelp user review

"Terrible experience. I should have never gone back... i also hate how this office is all about the sale. as soon as the exam is over he sets you up with one of the girls to make a sale."

— RateMDs user review

"Glasses are constantly breaking or they ordered the wrong ones or the screws or lenses always come out. And now they don't even call back with your reminder."

— MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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