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About

Summary: Norton Healthcare is a Louisville-based nonprofit health system serving Louisville, Kentucky and Southern Indiana. Founded in 1886, it operates about 40+ clinics and hospitals (including several Norton facilities in Greater Louisville and Madison, Indiana) with more than 14,500 employees and around 2,000 physicians on staff. It offers comprehensive care across specialties such as cancer, heart, women's health, and pediatrics, and is the area’s second-largest private employer. The system is accredited by JCAHO and operates multiple outpatient centers and Norton Immediate Care locations. Main headquarters is in Louisville, KY, with several campus addresses listed. For sports medicine needs, Norton Healthcare likely directs to its orthopedic/sports medicine services within their Louisville network. If you need specific sports medicine clinic locations or providers, I can pull the exact Norton site listings.

Clinic Type

Sports Medicine

Address

Norton Sports Health Performance & Wellness Center, Louisville, KY

Phone

(502) 891-8326

Email

Opening Hours

Monday–Friday 8:00 a.m. – 4:30 p.m.

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Sports injury clinic
  • Sports medicine
  • Orthopedics coordination
  • Rehabilitation/physical therapy
  • Imaging (X-ray, MRI)

Technology & Equipment

  • X-ray
  • MRI
  • other imaging services
  • recovery/rehabilitation resources

Team

  • Joshua K. Wu, D.O. — Physician, Sports Medicine

Insurance & Payment

  • Medicare
  • Medicaid
  • most major commercial insurance plans

Not specified

Not specified

Languages Spoken

  • English
  • Not specified

FAQs

Do I need a referral for a same-day sports injury appointment?

We offer same-day appointments with no referral required.

Awards & Accreditations

  • Not specified

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Norton Orthopedic Institute - Brownsboro): 3.7/5 (43 reviews)
  • Birdeye (Norton Hospital): 3.2/5 (913 reviews)
  • Better Business Bureau (Norton Healthcare): 1.33/5 (N/A)
  • ComplaintsBoard (Norton Healthcare): 1.6/5 (3 reviews, 4 complaints)

Patients praise

  • High provider ratings for bedside manner and listening skills
  • Availability of same-day appointments for sports injuries
  • Professional and knowledgeable specialized orthopedic care
  • Effective treatment plans and clear communication of options

Common complaints

  • Difficulty with billing and insurance processing
  • Inconsistent access to appointments and referrals
  • Dissatisfaction with staff professionalism and nurse training
  • Reports of feeling dismissed by medical providers
  • Concerns regarding medical care consistency and follow-up

"Dr. McKinney was wonderful. He answered my questions with patience. Explained everything, and showed sympathy and guidance..."

Provider Review (Dr. Nathan L McKinney)

"Dr. Christensen is amazing. He listens and answers all my questions. He is never dismissive about my concerns."

Provider Review (Dr. Joshua J Christensen)

"The decline in consistency of care, access to timely appointments and referrals, adequate follow-up and just general common decency got to be too much to bear."

Better Business Bureau (Customer Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Sturdy Health is a nonprofit community health system based in Attleboro, MA, serving Southeastern Massachusetts and Rhode Island. It operates hospital-based care, emergency/urgent care, primary care, and a wide range of specialties. The system employs about 582 staff, generates around $377M in annual revenue, and has roots dating back to 1913. Norton is part of the Sturdy Health network. For Norton-specific primary care options, contact Sturdy Health primary care services through their Attleboro headquarters or call their main numbers for Norton's affiliated clinics. General contact: 508-222-5200; HQ: 211 Park St, Attleboro, MA 02703.

VerifiedOnline bookingSince 1913

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