Norwalk Medical Offices - Kaiser Permanente
Family Medicine • Norwalk, CA
Clinic Type
Family Medicine
Address
12501 Imperial Hwy Ste 400, Norwalk, CA 90650
Phone
1-833-579-4848 (1-833-KP-With-U)
directoryupdate@kp.org
Opening Hours
Monday–Thursday 7:00 a.m.–7:00 p.m.; Friday 7:00 a.m.–5:00 p.m.; Saturday 8:00 a.m.–noon; Sunday Closed
Website
https://healthy.kaiserpermanente.org/southern-california/facilities/Norwalk-Medical-Offices-300294
Telehealth
Not specified
Emergency Care
Not available at this location
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
What are the hours for this location?
Monday through Thursday, 7 a.m. to 7 p.m.; Friday, 7 a.m. to 5 p.m.; Saturday, 8 a.m. to noon; Sunday, Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 8 reviews mentioned on Yelp for this specific location (8 reviews)
Patients praise
- helpful and attentive staff in some interactions
- organized clinic environment
- doctors perceived as empathetic, professional, and caring
Common complaints
- unhelpful or rude reception staff
- long wait times or difficulty scheduling appointments
- concerns regarding patient privacy and unprofessional staff discussions in the lobby
- inconsistent quality of care
"The women in reception don’t go out of there way for customers. Made me feel like I was bothering them... One second they are in a good mood one second they are trying to rush you out of their faces."
— Unilocal/General feedback"I think Dr. Chafee is great, I think she really listens and can show empathy. Only downside she is really hard to get an appointment with, she is super busy."
— LocalityBiz"He is very professional and he actually cares about his patients... Definitely recommend!"
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Janet Kang - Pharmacist in Rowland Heights, CA — May 14, 2026
- Kaiser Opens New Medical Office in Aliso Viejo - Orange County Business Journal — Feb 16, 2026
- Kaiser Permanente Central Valley opens new medical office - Kaiser Permanente Look insideKP Northern California — Feb 26, 2026
- Kaiser Permanente Opens Its First Northern Nevada Medical Offices | Kaiser Permanente — Jul 1, 2026
- New Fresno medical offices expand high-quality care options - Kaiser Permanente Look insideKP Northern California — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Norwalk
Summary: Alta Los Angeles Hospitals Inc (Norwalk, CA) is a small healthcare facility labeled as a community hospital with inpatient care and emergency services. It operates from Norwalk, CA (two listed offices: 13222 Bloomfield Ave and general Norwalk address). The organization has 1 employee (Theresa Jadoc, Director) and a single-point leadership structure. Key business identifiers: SIC 80, 806; NAICS 62, 622. Website: lach-norwalk.com; phone: (562) 863-4763. Web metrics show about 3,483 monthly visits, low bounce rate (0.3%), and 3.3 pages per visit, with a global rank around 3.8 million. The facility is associated with "Norwalk Community Hospital" as an alias and appears focused on healthcare services in Norwalk, California. If your goal is to find a doctor at Los Angeles Community Hospital in Norwalk, this page confirms the entity exists but provides limited details about physicians. Consider contacting the listed phone or visiting the site for appointment inquiries and physician directories.
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