Senior Care | Stanford Health Care
Geriatric Primary Care • Norwalk, CA • Since 1885
About
Summary: Stanford Health Care (SHC) is a nonprofit hospital system and part of Stanford Medicine, headquartered in Palo Alto, CA. It offers advanced care in cancer, neuroscience, cardiovascular medicine, transplant, surgery, and primary care across multiple Bay Area facilities, with a strong emphasis on research, innovation, and compassionate patient care. The organization employs about 9,400 staff, operates 6 US offices primarily in California, and has a broad international footprint. For senior care or services near Norwalk, CA, SHC’s Norwalk-specific information isn’t provided on this page; SHC’s main campuses are in Palo Alto, Stanford, and Redwood City, with primary contact numbers and care offerings in those locations. If you’re seeking senior-focused care or facilities near Norwalk, consider SHC’s California locations or contact guestservices for guidance.
Clinic Type
Geriatric Primary Care
Address
211 Quarry Rd, Palo Alto, CA 94304
Phone
650-725-5222
IMS@stanfordhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Video visits available
Services Offered
Team
Insurance & Payment
Online Appointment, In person appointment via call 650-725-5222, Billing and insurance information available
Languages Spoken
FAQs
Is there on-site lab services?
Yes, on-site lab services are available.
What ages are eligible for primary care?
Primary care for adults 80 years and older; primary care for adults 65 years and older with neurologic conditions.
How can I make an appointment?
Call 650-725-5222 or book online.
Where is the clinic located?
211 Quarry Rd, Palo Alto, CA 94304.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.5-star rating (from 54 complaints) (54 complaints)
- US News & World Report: 4 out of 5 (Not explicitly stated (Patient Experience Score))
- Leapfrog Group (OAS CAHPS): 89% (Overall facility rating) (Not explicitly stated)
Patients praise
- High overall hospital quality and safety ratings
- Nationally ranked in multiple medical specialties
- Strong willingness among patients to recommend the facility
- Achieved high performance standards for specific surgical and clinical procedures
Common complaints
- Billing and insurance-related issues
- Dissatisfaction with customer service and staff communication
- Difficulties scheduling appointments or navigating referrals
- Reports of lost personal belongings in emergency departments
"I was told that Stanford [Health Care] does NOT [check] insurance eligibility prior to accepting the appointment or performing the preventative exam, and I would be obligated to pay this amount."
— Better Business Bureau Complaint"[After being moved to a room] her plastic bag was not with her... her clothes, shoes and most importantly the wallet with all documents are gone. NOBODY CARES including your management."
— ComplaintsBoard ComplaintSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
More geriatric primary care clinics in Norwalk
W Geriatrics Direct Primary Care by Theresa Wong, MD offers membership-based, direct-access geriatric primary care for adults 60+ in the San Gabriel Valley (Pasadena area). Led by board-certified, UCSF-trained geriatrician Theresa Wong, MD, the practice provides office, virtual, and home visits, with multilingual support (English, Mandarin, Spanish). Notable details: small practice (1 employee), contact numbers: (626) 659-1150 or (626) 765-5636, headquartered in Pasadena. Focus areas include geriatrics, internal medicine, palliative and chronic condition care, with care coordination and personal doctor access. The service is centered in the San Gabriel Valley; there is no explicit Norwalk listing on the site. If you’re specifically seeking Norwalk, consider confirming service area and availability directly with the provider.
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