California Department of State Hospitals - Metropolitan - CA.gov
Psychiatry • Norwalk, CA • Since 2012
About
Summary: The California Department of State Hospitals (DSH) is a California government agency focused on hospital-based clinical services, patient rights, policies, protective services, and related operations. Headquartered in Sacramento, DSH was founded in 2012 and employs thousands across multiple sites, with eight offices listed in California (including Norwalk, CA). It offers roles across clinical operations, communications, legal services, investigations, police academy/training, and career opportunities, aiming to provide responsible treatment in a safe environment. General contact: dsh.ca.gov, main phone 1-844-210-6207. For Norwalk-specific details, DSH lists Norwalk as one of its California offices, but the page does not provide Norwalk-specific programs or services beyond location mention.
Clinic Type
Psychiatry
Address
Norwalk, Los Angeles County, California
Phone
(916) 562-2278
DSH.Webmaster@dsh.ca.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- seniors.fyi: 3.5 out of 5 stars (based on 44 reviews) (44 reviews)
- hospitalstats.org: Poor
Patients praise
- Some individual staff members recognized as helpful and supportive of rehabilitation and vocational goals
- Potential for positive outcomes when medications and treatment plans are effectively adjusted over time
Common complaints
- Allegations of patient abuse, neglect, and lack of safety (including physical, sexual, and mental abuse)
- Poor communication between medical staff and patients regarding treatment, medication, and care plans
- Concerns regarding unsanitary facility conditions, including reports of pests such as bed bugs
- Inadequate supervision of patients and lack of staff responsiveness to patient needs
- Historical Department of Justice findings of systemic deficiencies in psychiatric, nursing, and medical care
"They express concern for a relative’s safety, citing bed bugs, limited underwear (one piece per week), intimidation, and unexplained injuries, arguing basic care is lacking."
— seniors.fyi"Staff doesn't respond quickly when patients need help; Nurses often fail to communicate."
— hospitalstats.orgSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
More psychiatry clinics in Norwalk
Sal Psychiatry Services is a Norwalk, CA-based mental health clinic offering a range of psychiatric and mental health services. Key details: - Location: Norwalk, California - Focus: Psychiatric and mental health treatment - Web presence: salpsych.com; monthly site visits ~8,540 with strong growth - Audience reach: US-focused (top country United States) - Company size: Public company with 1 employee (small practice) - Tech: Uses AMP-based website - Reputation: Employer rating 2.3/5 from 4 reviews (work-life 4.0; compensation, culture, career lower) If you’re seeking mental health treatment in Norwalk, Sal Psychiatry Services is a local option, though reviews suggest mixed workplace satisfaction.
Based on the provided page, there is limited specific information about a “Psychiatry at Norwalk Medical Offices” location. The available details describe Kaiser Permanente Fremont Medical Center, its size (10 employees), leadership in inpatient psychiatry, and general facility information, but do not mention Norwalk or a Norwalk Medical Offices psychiatry program. Key takeaways: - The page covers Kaiser Permanente Fremont Medical Center in Fremont, CA, not Norwalk. - It lists a Director of Inpatient Psychiatry (Louai Bilal) as part of the Fremont center’s leadership, not Norwalk. - No content on Norwalk Medical Offices, Norwalk psychiatry services, or Norwalk facility details is provided. If you’re specifically seeking psychiatry services at Kaiser Permanente Norwalk Medical Offices, I recommend: - Visiting the Kaiser Permanente Norwalk or Northern California facilities page for Norwalk. - Contacting Kaiser Permanente member services to confirm psychiatry offerings at Norwalk Medical Offices. - Checking the Kaiser Permanente directory for Norwalk Psychiatry or Norwalk Medical Offices in California.
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