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AFC Urgent Care West Haven is a walk-in urgent care clinic in West Haven, CT (not Norwalk). Key services include urgent care visits, in-house lab testing, vaccinations, DOT and immigration/sports/school physicals, occupational medicine, x-ray, drug screening, STD testing, and care for workplace injuries. They operate without an appointment, staffed by a small team (3 employees) under Director of Operations Barbara Ronalter, with contact numbers (203) 896-7000 or (203) 859-9006. If you’re specifically seeking AFC Norwalk, this location covers West Haven’s services; for Norwalk, look for the AFC Norwalk clinic’s separate address and contact details.

Clinic Type

Urgent Care

Address

607 Main Ave, Norwalk, CT 06851

Phone

(203) 845-9100

Email

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Opening Hours

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Emergency Care

Walk-in clinic with urgent care; emergency services not specified

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

What Patients Say

Overall sentiment across review platforms: mixed

  • Various aggregate review sites (e.g., Birdeye, location.com): 4.3 stars
  • SolvHealth: 4.6 stars (N/A (on SolvHealth))
  • Trucker Guide (Google data): 4.2 stars (675 reviews)

Patients praise

  • Generally rated as quick and professional when experiences are good
  • Some patients find the staff friendly and helpful
  • Some patients report positive interactions with medical providers

Common complaints

  • Long and unpredictable wait times
  • Reports of being forgotten about in exam rooms
  • Difficulties with prescription follow-ups and communication
  • Billing and collection issues, including perceived errors
  • Inconsistent staff friendliness and professionalism

"I waited four and a half hours to get an X-ray. While the staff were courteous and eventually did treat me, there was no expectation of time given..."

— Birdeye patient review

"Failure to respond to 116 complaint(s) filed against business"

— Better Business Bureau (BBB) profile

"First time going there. I loved it..The lady at the front was friendly a m d helpful and the doctor was very nice. I will definitely go there again."

— Trucker Guide/Google review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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