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Summary: The Connecticut Children’s system is a nonprofit pediatric health system headquartered in Hartford, CT. It operates 230+ bed capacity at its main Connecticut Children’s Medical Center campus and delivers comprehensive pediatric care across 40+ locations in Connecticut, eastern New York, and western Massachusetts. It is the primary pediatric teaching affiliate of the UConn School of Medicine and has an ACS-verified Level 1 Pediatric Trauma Center. While primarily serving ages 0–21, it also treats select adults. The organization focuses on pediatric specialties and subspecialties, with a significant presence in Hartford (HQ at 282 Washington Street) and affiliated academic links with Quinnipiac University’s Frank H. Netter MD School of Medicine. It employs about 1,676 staff, generated roughly $449M in annual revenue, and maintains regional presence including some international ties (India and Israel). For clinical locations including Backus Hospital in Norwich, Connecticut Children’s emphasizes access to pediatric care across its network, though Backus Hospital is not listed as a primary facility in the provided details. For direct, location-specific services at Backus in Norwich, contact Connecticut Children’s via their main line or local Backus Hospital pediatric programs to confirm available specialists and pediatric trauma/neonatal services.

Clinic Type

Pediatrics

Address

326 Washington Street

Phone

860.889.8331

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What services are provided at Connecticut Children’s Specialists at Backus Hospital?

Providing expert newborn care services at Backus Hospital.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com/WebMD: No aggregate patient ratings/reviews available for this specific practice location (0)

Patients praise

  • Attentive and caring providers who listen to patient concerns
  • Professional and courteous staff at registration and intake
  • Efficient and well-organized processes for routine services like blood work and physical therapy
  • Helpful patient education and clear explanations of treatment plans

Common complaints

  • Concerns regarding communication and follow-up on test results
  • Perception of being rushed or having questions dismissed by certain providers
  • Billing issues related to facility fees

"The receptionist filled out our information very quickly... our son never cried."

Yelp review for Connecticut Children's at Backus Outpatient Care Center

"Carey ordered several tests for my daughter in May but never called me to explain the results... overall, I believe my time and my daughter's time were wasted."

Patient comment on Connecticut Children's provider profile

"This doctor seemed as if we were bothering her with the questions that we asked... we got some rude answers."

Patient comment on Connecticut Children's provider profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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