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Clinic Type

Sexual Health Clinic

Address

12 Case Street, Norwich, CT 06360 USA

Phone

1-800-230-7526

Email

media.office@ppfa.org

Opening Hours

Mon-Fri 8 am - 4 pm; Tue 9 am - 5 pm; Wed 11 am - 7 pm; Thu 8:30 am - 4:30 pm; Fri 9:30 am - 4:30 pm; Sat Closed; Sun Closed

Telehealth

Telehealth: Remote care through phone/video

Services Offered

  • STD testing
  • STD treatment
  • gonorrhea testing
  • chlamydia testing
  • sexual health services
  • walk-in services
  • appointments by phone
  • same-day appointments (availability)
  • toll-free scheduling
  • Spanish language support (Hablamos Español)

Team

  • Health Center Staff, Not specified — Staff

Insurance & Payment

  • insurance accepted

Pricing and/or insurance information are estimates and subject to change; bring insurance information to visit

insurance, uninsured financial assistance, Paying for your care information not fully provided; likely on-site payment on day of appointment

Financing: financial assistance for your procedure; assistance programs for uninsured patients

Languages Spoken

  • English
  • Español
  • Hablamos Español

Pricing

  • Pricing and/or insurance information are estimates made in good faith and are subject to change at any time.

FAQs

How can I schedule an appointment?

Walk in welcome; call toll-free number for questions or scheduling assistance.

Is there same-day appointment availability?

We will make every effort to fit you in the same day; if we can’t see you, we provide first priority appointment options.

Do you offer gonorrhea and chlamydia testing?

We can test for gonorrhea and chlamydia. If this test shows an infection, we will provide you with treatment and explain how your partner(s) can be treated.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • STDcheck.com: 9.8/10 (5,236 reviews)
  • OpenDataNY / OpenGovNY (aggregators): 5/5 (average)

Patients praise

  • Friendly and compassionate staff identified by many patients
  • Efficient appointment scheduling compared to private OBGYN offices
  • Inclusive, non-judgmental environment reported by long-term patients
  • Supportive care during procedures like IUD insertion

Common complaints

  • Reports of long wait times for appointments
  • Some patients reported feeling unprofessional treatment or judgment from staff
  • Occasional dissatisfaction with test result communication or accuracy

"I've been coming here for 8 years and have never been disappointed... The staff is extremely friendly and always provides awesome service."

Patient review for Planned Parenthood Norwich

"I have never felt so embarrassed... my experience as a male just to be tested was so unprofessional."

Patient review for Planned Parenthood Norwich

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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