Riverside Community Care (CBHC) - Norwood - Mass.gov
Mental Health • Norwood, MA
Clinic Type
Mental Health
Address
190 Lenox St, Norwood, MA 02062
Phone
(800) 529-5077
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Opening Hours
Clinic Weekday Hours 9:00 am-5:00 pm; extended hours 8:00 am-8:00 pm; weekends 9:00 am-5:00 pm
Telehealth
Yes
Emergency Care
Available 24/7 crisis response
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic hours?
Clinic Weekday Hours 9:00 am-5:00 pm; Monday - Friday: 8:00 am-8:00 pm; 9:00 am-5:00 pm (seasonal/availability varies)
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.4 out of 5 stars (36 reviews)
- PissedConsumer: 1.1 out of 5 stars (1 review (from registered users))
Patients praise
- Staff described by some as caring, understanding, and respectful
- Helpful recovery support and peer services
- Effective treatment plans and support groups according to some clients
- Helpful for community-based support and mental wellness transformations
Common complaints
- Difficulty reaching staff via phone or scheduling appointments
- Reports of unprofessional, rude, or unhelpful front-desk staff
- Inconsistent care, including frequent changes in psychiatrists or clinicians
- Concerns regarding medication management and refill processes
- Reports of staff appearing inexperienced, condescending, or dispassionate
"Never have I ever experienced this level of unprofessionalism in a medical facility. Front desk is rude and unhelpful... I haven't gotten refills in months and I have no way of making another appointment."
— Rehab.com user review"Caring and understanding staff."
— Boston Consumers' Checkbook consumer comment"93% either agreed or strongly agreed that they were satisfied with the services they received and, crucially, felt that staff were respectful and responsive to their needs."
— Riverside Community Care internal satisfaction survey report (661 responses)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral health urgent care centers are bridging the access gap in mental health – Riverside Community Care — Jul 7, 2026
- Healey-Driscoll Administration Expands Community-Based Behavioral Health Services for Children and Youth | Mass.gov — Sep 3, 2025
- Riverside Staff Rally to Support Community During SNAP Benefits Crisis – Riverside Community Care — Nov 22, 2025
- New program offers free recovery coaching in Canton and nearby towns – Riverside Community Care — Jul 18, 2025
- Free recovery coaches now available to Canton residents in need — Jul 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Norwood
Summary: Child and Family Psychological Services, PLLC (a LifeStance Health partner) is a multidisciplinary mental health practice based in Norwood, MA (founded 1994; 16 staff; about $11M annual revenue). They offer therapy, medication management, psychiatric and psychological evaluations (including neuropsychological and developmental testing), educational and IQ/achievement testing, psychopharmacology, family and group therapy, and forensic consultation. Licensed clinicians collaboratively coordinate care and may engage external providers when beneficial. They operate 18 offices nationwide, with a notable presence in Massachusetts, and provide services to children, teens, adults, and families. Contact: info@cfpsych.org; phone 781-551-0999. Address related to Norwood location is not specified among listed offices.
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