Pediatric Associates of Norwood and Franklin | Pediatric Medical ...
Pediatrics • Norwood, MA • Since 1974
About
Pediatric Associates of Norwood & Franklin, P.C. is a private pediatric medical practice serving babies, children, and adolescents in Massachusetts since 1974. Based in Norwood with five offices total (Norwood and Franklin), the practice offers pediatric care and online services such as new patient registration, forms for bill payments, prescription refills, medical records release, and referral requests. The organization has about 7 employees and reported annual revenue around $24.5 million. Contact: panfappointments@panfpc.com; main phone numbers include 508-528-5404 and 781-769-4090.
Clinic Type
Pediatrics
Address
Norwood & Franklin pediatric offices, MA
Phone
(781) 769-4090 (Norwood) and (508) 528-5404 (Franklin)
awcim@arizona.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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BHWE covered by some Massachusetts plans with no out-of-pocket cost starting April 1, 2024 for plans through MA providers (Blue Cross Blue Shield, Harvard Pilgrim, Tufts, Mass General Brigham Health Plan, MassHealth); verify coverage for national/out-of-state plans
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (18 reviews)
- Facebook: 88% recommend (30 reviews)
Patients praise
- Compassionate and professional care from some physicians and staff
- Convenient features such as separate waiting areas for sick patients and effective after-hours support
- Many long-term, loyal families who recommend the practice
- Welcoming and easy-to-talk-to providers
Common complaints
- Difficulty reaching the office via phone or long hold times
- Concerns regarding billing and administrative processes
- Reports of dismissive or disrespectful behavior by specific clinicians
- Complaints about clinical approach or communication preferences
"My son has been going since he was born, we’ve been there for 8+ years, never had an issue with any dr or nurse practitioners... They’re very welcoming and easy to talk to about any issues with my kiddos."
— Birdeye/LocalityBiz Review"A terrible experience overall. Their clinicians often conduct multiple tests at once instead of following a step-by-step approach... The billing team is even worse—calls frequently go to voicemail, and they rarely return calls unless there’s a payment due."
— Birdeye/LocalityBiz Review"I go there and have nothing but good experiences. There are handfuls of doc and NPs in case your doc is not there. Their after hours lines is great as well!"
— The Bump Forum DiscussionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pediatric Associates Launches New Website to Improve Patient Experiences and Health Outcomes | Pediatric Associates — Nov 28, 2025
- Dr. Patricia Walters, Pediatrician | Franklin, TN | WebMD
- Patient Portal | Red Bug — Dec 16, 2025
- PAK Pediatrics Affiliates with Playground Pediatrics - — Dec 2, 2025
- Monte Children’s Hospital Awarded $4.1M NIH Research Grant to Enhance Asthma Care for School Kids - Norwood News — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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