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About

Summary: Sutter Health is a nonprofit integrated health system based in Sacramento, CA, operating 25 acute-care hospitals and 200+ clinics across Northern and Central California. Founded in 1981, it serves numerous communities including those around Novato, CA. The organization employs thousands, reports substantial revenue, and maintains a broad network of primary and specialty care through its clinics. For patient services or to locate a Novato-area family doctor within Sutter Health, visit sutterhealth.org or contact the Novato-area clinics directly via Sutter Health’s main offices.

Clinic Type

Primary Care

Address

2200 River Plaza Drive, Sacramento, California 95833, US

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Novato, CA Family Doctors | Sutter Health Doctors — primary care clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Sohini Bandy): 5.0/5 stars (23 reviews)
  • WebMD Care (Dr. Elizabeth Etemad): 4.5/5 stars (32 ratings)
  • Birdeye (Sutter Walk-In Care Novato): 4.5/5 stars (104 reviews)
  • WebMD Care (Dr. Patricia Glatt): 3.5/5 stars (17 ratings)

Patients praise

  • physicians frequently praised for being thorough, knowledgeable, caring, and professional
  • patients appreciating effective listening and engagement during consultations
  • positive experiences with quick scheduling and timely care at specific urgent or walk-in locations

Common complaints

  • reports of long wait times for appointments and in-clinic services
  • instances of unprofessional or rude behavior by front-desk staff or specific providers
  • difficulties with communication, scheduling, or receiving timely advice, including conflicting instructions during urgent situations
  • concerns regarding facility hygiene and cleanliness in certain settings

"She listens and understands me... I would like to give the doctor a rating higher than five. She was amazing!"

Healthgrades review for Dr. Sohini Bandy

"Dr. Etemad is an amazing provider and a warm and lovely human being!"

WebMD Care review for Dr. Elizabeth Etemad

"Dr. Glatt is an idiot - most rude doctor I've ever come across... She took out all her frustrations on me."

WebMD Care review for Dr. Patricia Glatt

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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