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Elephant Ear Hearing Aid Center, Inc.

Speech and Hearing Services • Novato, CA

About

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Clinic Type

Speech and Hearing Services

Address

500 Professional Center Drive Suite 511, Novato, CA 94947

Phone

(415) 761-9598 / (415) 493-6419

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.elephantearhearing.com/

Services Offered

In-Office hearing testing
In-Home hearing testing
Hearing aid selection and fitting
Hearing aid repairs
Cleaning
Noise suppression
Earmolds (swim and sleep)
Hearing protection
Hearing aid styles
Single-sided hearing solutions
Online hearing test
Hearing loss simulator
Professional care vs OTC
Omega AI technologies
Hearing aids/technologies
Awards

Technology & Equipment

Omega AI
verified prescriptive programming

Insurance & Payment

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In-office payment, In-home service payments

Languages Spoken

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Awards & Accreditations

https://www.elephantearhearing.com/hearing-aids/awards/

Social Media

Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: very positive

Healthy Hearing, Yelp, and company website: 5.0/5.0 average rating (16 verified patient reviews on Healthy Hearing, with additional positive testimonials on the company website)

Patients praise

Professional, knowledgeable, and experienced care from owner Joel Duguay
Highly attentive follow-up and personalized customer service
Patient and compassionate, particularly with elderly clients
Thorough, clear explanations of hearing tests and equipment options
Modern, clean, and comfortable office facilities

Common complaints

No negative themes or complaints found in indexed reviews.

"Joel is very thorough and knowledgeable... I noticed his interactions with some other patients and was really impressed with how kind and patient he was with some other older patients who needed extra instructions and guidance."

— Patient testimonial from elephantearhearing.com/testimonials

"Absolute BEST in service, knowledge, customer care... Joel provides the best, top tier service; patient in dealing with elderly who can’t hear; super professional and knowledgable. I can’t say enough!"

— Yelp/Company website testimonial

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

AudioNova | Your Hearing Care Center at 2201 Broadway, Oakland, CA — Dec 16, 2025
California Hearing Center Voted #1 Private Practice — Mar 16, 2026
California Hearing Center Announces Availability of Oticon — Feb 9, 2026
TUESDAY, SEPTEMBER 2, 2025 Ad - Miracle-Ear Hearing Aid Center - Ontario - Argus Observer — Sep 2, 2025
First Elephant Seal Pup Of The Season Born In Marin County | Novato, CA Patch — Jan 2, 2026

Information sourced from the clinic's website as of July 10, 2026.

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