West Nyack Medical Center
Hospital • Nyack, NY • 12 locations in Hudson Valley and lower Catskills (company-wide) locations
Clinic Type
Hospital
Address
2 Centerock Road, West Nyack, NY 10994, United States
Phone
1-888-656-4723 (Radiology scheduling)
noreply@optum.com
Opening Hours
Mon-Fri 7:30 AM–7:30 PM; Saturday 7:30 AM–2:00 PM; Sunday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
—
Current Offers
Weekend primary care appointments (West Nyack)
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Palisades Professional Center): 4.6/5 stars (51 reviews)
- Healthgrades (Montefiore Nyack Hospital): 54% patient recommendation rate
Patients praise
- Convenient and accessible location with ample parking
- Modern, clean facility environment
- Efficiency in urgent care and same-day visit processes for many patients
- Professional and knowledgeable clinical staff including nurses and therapists
- Comprehensive range of services available in one location
Common complaints
- Mixed experiences with office staff and customer service efficiency
- Occasional reports of perceived lack of empathy or dismissive bedside manner from specific providers
- Historical reports of operational challenges and high staff turnover
"I've been to many medical groups in my life... and this one is the best ever. I had my consultation diagnostic testing / x-rays diagnosis and treatment / cortisone shots ALL IN ONE VISIT. Spectacular."
— LocalityBiz review of West Nyack medical center experience"I found Dr. Medici to be very dismissive... I was crying in his office not just from pain but from his lack of empathy."
— LocalityBiz review of individual physician experience in West Nyack"Long-time Rockland County residents who had previously been “critical of Nyack Hospital” now report being “could not be more pleased,” awarding a “five star review.”"
— Nextdoor community feedback for Nyack Hospital, West Nyack locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ENT & Allergy Associates Welcomes Otolaryngologist — Jan 7, 2026
- Multigated Acquisition (MUGA) Scan – Westchester Medical Center Health Network — Aug 14, 2025
- Dr. Ghousia Pasha, MD - Internist in West Nyack, NY | Healthgrades — Aug 4, 2025
- Montefiore Nyack Hospital Verified Level III Trauma Center by American College of Surgeons; Burke Rehabilitation Named Among Nation’s Best Rehabilitation Hospitals by U.S. News & World Report; Briefs - Rockland County Business Journal — Aug 7, 2025
- Montefiore opens urology center in Nyack - Westfair Communications — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hospital clinics in Nyack
Summary: Montefiore Nyack Hospital is a nonprofit, 375-bed community acute care hospital located in Nyack, Rockland County, NY. Founded in 1895, it's part of the Montefiore Health System and collaborates with Touro College of Osteopathic Medicine for clinical rotations. The hospital provides emergency and general acute care services to residents of Rockland County and surrounding areas. Key details: private, nonprofit, headquarters in Nyack, 364 employees (recent YoY growth), contact info: 845-348-2000, info@montefiorenyack.org. Offices: 3 locations in the United States, primarily centered at 160 N Midland Ave, Nyack, NY 10960.
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