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Clinic Type

Addiction and Substance Abuse Treatment

Address

331 E. Puetz Rd., Oak Creek, WI 53154

Phone

(269) 257-5307

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient

Insurance & Payment

  • Insurance Accepted

This center accepts insurance, exact cost can vary depending on your plan and deductible.

Languages Spoken

FAQs

What insurance plans are accepted?

This center accepts insurance; exact cost can vary depending on your plan and deductible.

What types of conditions are treated?

Substance Use and Mental Health, Drug Addiction, Post Traumatic Stress Disorder, Anxiety, Depression, Alcohol.

What services are offered?

Evidence-based outpatient therapy for adults struggling with drug addiction, using individualized care to help patients restore emotional well-being.

Is the center part of a larger health system?

Yes, it is part of the Oak Creek outpatient providers network; specifics not fully listed here.

Awards & Accreditations

  • Joint Commission Accredited

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • drehabs.com (for Spectrum Healthcare): 4.7 out of 5 stars (based on 54+ reviews) (54+)
  • Recovered.org (for Spectrum Healthcare): 4.61 out of 5 stars (Not explicitly stated total count)
  • Birdeye (for Ignite Medical Resort Oak Creek): 3.3 out of 5 stars (7)

Patients praise

  • Accessible, friendly, and professional staff reported at addiction clinics
  • Efficient appointment scheduling and minimal wait times noted at certain facilities
  • Personalized care and commitment to individual patient needs
  • Helpful and responsive therapeutic and counseling services

Common complaints

  • Reports of being understaffed and inattentive to patient needs
  • Allegations of rude or unprofessional staff behavior
  • Concerns about facility cleanliness and quality of care provided to seniors
  • Complaints regarding administrative handling of reviews and facility naming changes to avoid negative feedback

"Everyone here is nice and friendly, ive never felt like im bothering them with questions or concerns i have as i did at other clinics ive been to. The doctors are understanding and really there to help."

drehabs.com (User review)

"Do not send a loved one to this facility. Understaffed and inattentive."

BBB (User review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Oak Creek, WI·Addiction and Substance Abuse Treatment

West Grove Clinic, SC is a private mental health and addiction treatment provider founded in 2001 and based in Milwaukee, WI, with six U.S. offices (including Oak Creek). Services include medication management (e.g., buprenorphine/Suboxone), therapy (individual, group, trauma-focused), and holistic approaches. They offer IOPs for mental health and substance use, plus ketamine therapy, TMS, EMDR, and brainspotting. The clinic emphasizes personalized treatment plans and has collaborations with universities to train clinicians. Locations include Oak Creek, Appleton, Milwaukee, Kenosha, Elm Grove, and more. Annual revenue approximately $22.7M; staff around 25.

VerifiedOnline bookingSince 2001
Oak Creek, WI·Addiction and Substance Abuse Treatment

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