Family Medicine - Naval Health Clinic Oak Harbor - Tricare
Primary Care • Oak Harbor, WA
Clinic Type
Primary Care
Address
Main Clinic Building (Bld 993)
Phone
360-257-5106 (Cascade Team Clerk)
dha.whidbey-island.oak-harbor-nhc.list.patientadvocate@health.mil
Opening Hours
Clinic: Monday - Friday 0730-1600; Closed on weekends and all federal holidays
Services Offered
Technology & Equipment
Team
Insurance & Payment
Languages Spoken
FAQs
What services are offered by Family Medicine?
Acute Care, Physical exams, Well woman exams, Chronic Disease Management, Preventive Health Care, Behavioral Health Care/Consultation, Case Management, Physical Therapy/Consultation
What should I bring to my appointment?
Please arrive with your military issued identification and TRICARE cards so you may be properly checked in for your appointment.
Is there a patient portal available?
MHS GENESIS Patient Portal is a secure email system that allows you to email your Provider/Team for advice, request a non-urgent appointment, request renewal of medications or referrals, receive lab/test results and receive health care reminders from your team. Sign up at: https://patientportal.mhsgenesis.health.mil/.
How can I get care information or contact the clinic?
If you need to contact the clinic, call ahead so they may prepare for your arrival; refer to the provided phone numbers for various services (e.g., Cascade Team Clerk, PIRMAC, Mental Health Information Line, Nurse Advice Line).
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 70% recommend (226 reviews)
Patients praise
- Some patients report efficient and organized service for specific processes like operational duty screenings
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Frustration with unresponsive or poor telephone communication and customer service
- Perceived lack of provider continuity due to turnover of active-duty staff
- Reports of unprofessional or rude interactions with some staff members
- Concerns regarding the adequacy and quality of care provided
"Mostly bad experiences here... Nobody ever answers phones. When i do get someone on the phone, the call randomly drops or they hang up... All around horrendous care and service."
— a-better-place.com/USA.beautihost.com"Great place for care. Ive never been better taken care of. Operational Duty Screening in particular were really organized and helped me get my deployment paperwork signed off very quickly."
— USA.beautihost.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- VA Puget Sound Opens New Community Clinic In Collaboration With Naval Air Station Whidbey Island And Naval Health Clinic Oak Harbor | VA Puget Sound Health Care | Veterans Affairs — Aug 20, 2025
- Puget Sound Military Health System Launches Guidebook To Simplify TRICARE Access - TrustedHealthGuides.com — Jun 25, 2026
- VA opens clinic for veterans at NAS Whidbey | Whidbey News-Times — Aug 22, 2025
- VA opens clinic for veterans at NAS Whidbey | South Whidbey Record — Aug 22, 2025
- Navy concerned about affordable housing, medical care for sailors | South Whidbey Record — Mar 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Oak Harbor
North Island Medical is a Medical Practices group offering primary care and walk-in/urgent care services, with a focus on high-quality, compassionate, and timely healthcare. They operate a Walk-In Clinic and Primary Care facility on Whidbey Island (Oak Harbor, WA) and have a presence in New Hyde Park, NY, and Canada. Key points: - Services: Primary care and immediate/urgent care through a walk-in clinic - Locations: Oak Harbor, Washington (Whidbey Island) and New Hyde Park, New York; 3 offices in the United States - Contact: Main WA numbers include 360-682-5444 and 360-682-5639 - Staffing: Small practice (3 employees) with a Medical Director - Website: northislandmedical.org If you’re specifically seeking a walk-in clinic or immediate care in Oak Harbor, this clinic provides urgent primary care services in that area.
WhidbeyHealth Primary Care – Oak Harbor offers general primary care services designed for all ages, with a focus on preventive care, chronic disease management, and routine medical visits. Located in Oak Harbor, WA, it is part of the WhidbeyHealth system, which provides comprehensive hospital-based and outpatient services. If you’re seeking a regular physician, preventive screenings, or management of common conditions in Oak Harbor, this clinic is the local option within the WhidbeyHealth network.
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