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About

Rush University Medical Center (Rush) is a nonprofit academic medical center in Chicago, serving as the primary teaching hospital for Rush University and the core of the Rush University System for Health (which includes Rush Oak Park Hospital and Rush Copley Medical Center). Key points: - Location and scope: Based in the Illinois Medical District, Chicago, with multiple offices including 1620 W Harrison St (HQ) and other sites in Chicago and Austin, Texas. - Role: Primary teaching hospital affiliated with Rush University; part of a larger health system that operates in 29 countries and employs about 6,978 people (as of the latest figures). - Focus for infectious disease: Rush provides infectious disease expertise and public health commentary from specialists (e.g., Dr. Michael Lin) and covers preparedness for outbreaks; its experts contribute to media discussions on epidemic risks (e.g., Ebola, hantavirus). If you’re specifically looking for infectious disease leadership or experts at Rush in Chicago, contact Rush Infectious Disease or the hospital’s press/public health communications for current specialists and statements.

Clinic Type

Infectious Disease

Address

600 S Paulina St Armour Academic Center - Suite 140

Phone

(888) 352-7874

Email

Sankofa@rush.edu

Opening Hours

Monday – Friday: 8:30 a.m. – 5:00 p.m.\nSaturday – Sunday: Closed

Services Offered

  • Infectious disease services

Team

  • Rush Infectious Diseases team, Board-certified in infectious disease — Providers

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Castle Connolly Chicago’s best doctors (indirect reference in About Rush Infectious Diseases)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Illinois Hospital Report Card (HCAHPS): 62% of patients reported high satisfaction (Rush Oak Park Hospital)
  • U.S. News & World Report (Dr. Jose T. Bolanos): 5/5 stars (10 reviews)
  • HospitalStats (Rush University Medical Center): Very Good
  • HospitalStats (Rush Oak Park Hospital): Average

Patients praise

  • Doctors generally communicate well with patients
  • Nurses often praised for good communication
  • Some individual specialists receive high patient ratings

Common complaints

  • Staff responsiveness concerns
  • General patient complaints regarding wait times and communication at the broader hospital system level

"I was treated rudely and misgendered by staff throughout the experience."

Better Business Bureau complaint (General Rush University Medical Center)

"Staff doesn't respond quickly when patients need help."

HospitalStats (General Rush Oak Park Hospital rating)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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