Locations - KOC Ortho - Knoxville Orthopaedic Clinic
Orthopedic • Oak Ridge, TN • Since 1939
About
Summary: The Knoxville Orthopaedic Clinic (KOC) is a East Tennessee-based orthopedic care provider with 50+ physicians across 7 offices in the U.S. (East Tennessee). They offer surgery, urgent care, physical/occupational therapy, imaging (X-ray, MRI), orthotics, and sports medicine. Key Oak Ridge-related detail: KOC operates an Oak Ridge urgent care location as part of its network, with other offices in Knoxville, Powell, Morristown, Harriman, and more. For Oak Ridge specifics, contact the Oak Ridge Urgent Care location as part of KOC’s extended East Tennessee coverage.
Clinic Type
Orthopedic
Address
1422 Old Weisgarber Road, Knoxville, TN 37909, US
Phone
865-558-4400
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (overall Knoxville Orthopaedic Clinic) (1,017 reviews (aggregated))
- Birdeye: 4.9 out of 5 stars (Tennessee Orthopaedic Alliance East Tennessee, Oak Ridge) (367 reviews)
- Orthopedic Reviews: 5 out of 5 stars (Dr. Michael A. MacKay, Oak Ridge location) (12 reviews)
- Yelp: 2.2 out of 5 stars (Knoxville Orthopaedic Clinic) (54 reviews)
Patients praise
- Many patients praise specific doctors for being professional, compassionate, and attentive listeners
- High quality of clinical care and successful outcomes for some patients
- Staff described as friendly and courteous in positive experiences
Common complaints
- Long wait times for appointments and in the office
- Dissatisfaction with phone systems and hold times
- Perceived lack of empathy or professionalism from some staff and providers
- Frustration with administrative or scheduling processes
"MY DAUGHTER HAD AN APPOINTMENT AT 1:50 AND WASNT SEEN TIL AFTER 4. ONLY RECEIVED A 5 MINUTE VISIT FOR THE DOCTOR AND LEFT AT 4:17. THE MOST UNPERFESSIONAL AND UNAPOLOGETIC COMPANY ."
— Birdeye (Review of Knoxville Orthopaedic Clinic)"Dr. Mackay really listened to me concerning the issues I had. He diagnosed the problem, prescribed new medicine, and he made me feel like he really cared about me as a person and not just a number."
— Orthopedic Reviews (Review of Dr. Michael A. MacKay)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- KOC Named ‘Best Physical Therapy’ for Fourth Year in a Row - KOC Ortho — Sep 25, 2025
- KOC Adds Three New Physicians, Enhancing Specialized Care Across Region - KOC Ortho — Aug 22, 2025
- Kelsie Conley + Teresa Duncan + Katie Johnson + KOC ++ - Knox TN Today — Sep 11, 2025
- Cooper ’15 Joins Knoxville Orthopaedic Clinic as Hand Specialist - Tusculum University Advancement — Aug 25, 2025
- KOC Breaks Ground on New Alcoa Clinic - KOC Ortho — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopedic clinics in Oak Ridge
Tennessee Orthopaedic Clinics (TOAC) is an orthopedic specialty group with 31 board-certified/board-eligible physicians offering urgent care and walk-in services across East Tennessee, including Oak Ridge. Their Oak Ridge location is part of their eight-office network serving Knoxville, Oak Ridge, Sevierville, and nearby areas. Specialties include spine, foot and ankle, hand and elbow, joint replacement, shoulders, and knees. They provide appointments with experienced orthopedic doctors for evaluation and treatment. Address relevant to Oak Ridge: 988 Oak Ridge Tpke, Oak Ridge, TN 37830.
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