Oak Ridge Physicians Plaza - Tennessee Orthopedic Clinic
Surgery • Oak Ridge, TN • Since 1997
About
Tennessee Orthopaedic Clinics (TOAC) is an orthopedic specialty group with 31 board-certified/board-eligible physicians offering urgent care and walk-in services across East Tennessee, including Oak Ridge. Their Oak Ridge location is part of their eight-office network serving Knoxville, Oak Ridge, Sevierville, and nearby areas. Specialties include spine, foot and ankle, hand and elbow, joint replacement, shoulders, and knees. They provide appointments with experienced orthopedic doctors for evaluation and treatment. Address relevant to Oak Ridge: 988 Oak Ridge Tpke, Oak Ridge, TN 37830.
Clinic Type
Surgery
Address
988 Oak Ridge Turnpike Suite 100, Oak Ridge, TN 37830
Phone
865-690-4861
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Opening Hours
Monday – Friday, 8 a.m. to 5:00 p.m.
Website
https://www.toaeasttn.com/locations/orthopedic-clinic-oak-ridge-physicians-plaza-oakridge-tn/
Telehealth
Orthopedic Telemedicine via OrthoLive app
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic hours?
Monday – Friday, 8 a.m. to 5:00 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregated from Google and Facebook): 4.9/5 stars (367 reviews)
- Birdeye (aggregated): 4.8/5 stars (1,086 reviews)
- Better Business Bureau (BBB): Not currently rated (N/A)
Patients praise
- friendly, supportive, and encouraging staff
- knowledgeable and professional surgeons/physicians
- precise diagnoses and effective symptom relief
- thorough patient education and preparation for surgery
- compassionate and attentive care from specific providers like Dr. Moody
Common complaints
- long wait times before seeing a doctor
- rudeness of front desk staff and management
- overbooking of appointments
- concerns regarding surgical outcomes and follow-up care
- frustration with automated phone systems and difficulty reaching human staff
- perceived lack of patient-centered care versus a focus on volume/revenue
"Everyone on staff at TOA is very friendly and helpful. I would highly recommend Dr Swenson to anyone who seeks a professional & knowledgeable spine surgeon. He took the time to listen to my issues..."
— LocalityBiz patient review"Parkwest at Knoxville Tennessee there is always a hour to two hrs wait to see the Docter before you get called back... over booking is unexceptable patients should not be treated like cattle."
— BBB customer complaint"All this is is a big money pit they send you for Test over and over and over. Had two surgeries. Still have the same issue... It’s nothing about customer service patient service nothing about taking care of your problem."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- KOC Adds Three New Physicians, Enhancing Specialized Care Across Region - KOC Ortho — Aug 22, 2025
- KOC Named ‘Best Physical Therapy’ for Fourth Year in a Row - KOC Ortho — Sep 25, 2025
- Cooper ’15 Joins Knoxville Orthopaedic Clinic as Hand Specialist - Tusculum University Advancement — Aug 25, 2025
- Knoxville Orthopaedic Clinic earns 2025 Top Workplace distinction | Knoxville Chamber® — Jul 28, 2025
- KOC Breaks Ground on New Alcoa Clinic - KOC Ortho — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More surgery clinics in Oak Ridge
Summary: The Methodist Medical Center of Oak Ridge is a nonprofit, 283-bed hospital in Oak Ridge, TN, founded in 1943 (originally an Army hospital) and now part of Covenant Health. It provides advanced primary stroke care and over 30 specialty services (cardiology, orthopedics, oncology, wound care, etc.) and serves more than 200,000 residents across Anderson, Roane, Morgan, Campbell, and Scott counties. The center employs about 1,000 staff and participates in Covenant Health’s network of more than 11,000 clinicians and professionals. It operates under Covenant Health, with multiple Oak Ridge locations and a focus on patient-first care and regional health leadership. If you’re specifically seeking Oak Ridge surgeons within Covenant Medical Group, this facility is the Covenant Health system’s Oak Ridge hub offering a wide range of surgical and specialty services.
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