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About

Garrett Regional Medical Center (GRMC) is a nonprofit, 55-bed acute care hospital based in Oakland, Maryland. Founded in 1950, it serves patients from Maryland, West Virginia, and Pennsylvania and was named a Top 20 Rural Hospital by the National Rural Health Association for two consecutive years. As of July 1, 2022, GRMC is a full partner in the WVU Health System. The organization employs about 47 staff and operates under the WVU Medicine network. Website: wvumedicine.org/garrett.

Clinic Type

Emergency Medicine

Address

Garrett Regional Medical Center, 300 Memorial Drive, Oakland, MD 21550

Phone

3015334000

Email

Opening Hours

OPEN 24 Hours

Emergency Care

Emergency Medicine services available at GRMC; part of WVU Medicine network

Services Offered

  • Emergency Medicine
  • Cancer Care
  • Primary Care
  • General Surgery
  • Orthopedics
  • Infusion Therapy
  • Subacute/Skilled Nursing Facility
  • Robotic-assisted surgery
  • Da Vinci Surgical System
  • Hospitals/Acute Care

Technology & Equipment

  • Da Vinci Surgical System
  • State-of-the-art infusion therapy equipment
  • Advanced cancer care technologies

Team

  • Dr. Milagros “Milly” Lopez-Gerena, Certified in robotic-assisted surgery, da Vinci System — Surgeon

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Garrett Regional Medical Center (GRMC)?

GRMC provides a range of services including emergency medicine, cancer care, primary care, general surgery, orthopedics, and advanced therapies such as infusion and robotic-assisted surgery.

What are the hospital's hours?

OPEN 24 Hours

Awards & Accreditations

  • Joint Commission-accredited
  • Award-winning facility
  • American Heart Association Skilled Nursing Facility Heart Failure Certification (GRMC Subacute Unit)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • US News & World Report: 92% of patients willing to recommend
  • Facebook: 70% recommend (348 reviews)
  • SafeHospitalsUSA: 4.0/5 (262 surveys (HCAHPS))

Patients praise

  • high patient willingness to recommend hospital
  • strong patient satisfaction scores in Maryland for 2026
  • recognition for quality of care and patient experience awards
  • praise for responsive and caring ER staff in some instances

Common complaints

  • concerns regarding bedside manner and compassion of certain providers
  • reports of long emergency room wait times
  • complaints about rude front desk communication

"At GRMC, the hospital also earned the second-highest overall patient satisfaction score in Maryland ... achieving an overall score of 92.98. GRMC also received the 2026 Healthgrades Outstanding Patient Experience Award, placing it among the top 15% of hospitals nationwide for patient experience."

wvnews.com

"However I give the ER staff a thumbs up! Responds quickly, very nice,You all are amazing! 4stars for the amazing staff!"

MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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