Garrett Regional Medical Center - WVU Medicine
Primary Care • Oakland, MD • Since 1950
About
Garrett Regional Medical Center (GRMC) is a nonprofit, 55-bed acute care hospital based in Oakland, Maryland. It was founded in 1950 and employs about 47 staff. GRMC serves patients from Maryland, West Virginia, and Pennsylvania and became a full partner in the WVU Health System as of July 1, 2022. The hospital has been named a Top 20 Rural Hospital by the National Rural Health Association for two consecutive years and operates under WVU Medicine.
Clinic Type
Primary Care
Address
251 North 4th Street Oakland, Maryland 21550
Phone
3015334000
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Opening Hours
OPEN 24 Hours
Telehealth
Virtual Care
Emergency Care
Emergency Care
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What services does Garrett Regional Medical Center offer for cancer care?
The oncology team offers personalized treatment plans, advanced infusion therapy, and continuous support throughout every step of your journey.
Who is Dr. Milagros “Milly” Lopez-Gerena and what is her specialty?
Dr. Milagros Lopez-Gerena is now certified in robotic-assisted surgery using the da Vinci Surgical System, enabling minimally invasive surgical care.
What is GRMC’s mission regarding patient care?
To treat every patient like family with high-quality, personalized care—every step of the way.
What general services are highlighted at GRMC?
Primary care, general surgery, orthopedics, and cancer care are among the highlighted services.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 77% recommend (Healthgrades)
- US News: 92% recommend (US News)
- Google My Business (as cited in third-party source): 2.7 out of 5 stars (124 reviews)
Patients praise
- High patient recommendation rates (77% to 92%)
- Recognition for outstanding patient experience (Healthgrades award)
- Effective communication with nursing and medical staff reported in broader surveys
- Strong culture of patient-centered care and quality improvement initiatives
Common complaints
- Concerns regarding cleanliness and staff interactions
- Negative experiences in the emergency room, specifically involving bedside manner, pain management, and diagnostic communication
- Dissatisfaction with hospital food services for patients with diabetes
"Worst ER I’ve ever experienced! ... They had the worst bedside manner, lied to me about the X-ray results, gave bare minimum pain killers and rushed us out as fast as they could."
— Patient review cited in third-party sourceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Garrett Regional Medical Center now offers robotic-assisted surgical procedures — Jan 26, 2026
- Garrett Regional Medical Center Secures Congressional Support Plan to Implement Radiation Oncology Services | Deep Creek Times — Aug 27, 2025
- Headwaters Family Medicine joins GRMC | Garrett News | wvnews.com — Jul 2, 2026
- GRMC, Potomac Valley Hospital celebrate patient satisfaction | Garrett News | wvnews.com — Jun 18, 2026
- GRMC earns 'A' from Leapfrog Group | Community | times-news.com — May 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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