Garrett Regional Medical Center - WVU Medicine
Surgery • Oakland, MD • Since 1950
About
Garrett Regional Medical Center (GRMC) is a nonprofit, 55-bed acute care hospital based in Oakland, Maryland. It was founded in 1950 and employs about 47 staff. GRMC serves patients from Maryland, West Virginia, and Pennsylvania and became a full partner in the WVU Health System as of July 1, 2022. The hospital has been named a Top 20 Rural Hospital by the National Rural Health Association for two consecutive years and operates under WVU Medicine.
Clinic Type
Surgery
Address
251 North 4th Street, Oakland, Maryland 21550
Phone
3015334000
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Opening Hours
OPEN 24 Hours
Emergency Care
Emergency care available (open 24 hours)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does Garrett Regional Medical Center offer?
Primary care, general surgery, orthopedics, and cancer care are available at GRMC.
Does GRMC offer robotic-assisted surgery?
Yes, GRMC offers advanced robotic-assisted surgery using the da Vinci Surgical System.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- SafeHospitals USA / CMS HCAHPS: 4.0/5 (HCAHPS survey data)
- Google My Business (as cited by secondary source): 2.7/5 (124 reviews)
- Vivian Health (professional/staff perspective): 5.0/5 (4 reviews)
Patients praise
- High patient recommendation rates (e.g., 77% to 92%)
- Recognition for patient experience and satisfaction, including Healthgrades awards
- Professionalism and responsiveness noted by some patients and healthcare staff reviewers
- Good communication with medical teams for many patients
Common complaints
- Dissatisfaction with emergency department experience and staff bedside manner
- Criticism of hospital food services, particularly regarding dietary needs for diabetic patients
- Reports of billing and administrative confusion
"GRMC also received the 2026 Healthgrades Outstanding Patient Experience Award, placing it among the top 15% of hospitals nationwide for patient experience."
— WV News (June 2026)"Worst ER I’ve ever experienced! I came in via ambulance after a snow tubing accident... They had the worst bedside manner, lied to me about the X-ray results, gave bare minimum pain killers and rushed us out as fast as they could."
— Patient review cited by clinicadentalrey.esSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Garrett Regional Medical Center now offers robotic-assisted surgical procedures — Jan 26, 2026
- Garrett Regional Medical Center Secures Congressional Support Plan to Implement Radiation Oncology Services | Deep Creek Times — Aug 27, 2025
- Headwaters Family Medicine joins GRMC | Garrett News | wvnews.com — Jul 2, 2026
- GRMC, Potomac Valley Hospital celebrate patient satisfaction | Garrett News | wvnews.com — Jun 18, 2026
- GRMC earns 'A' from Leapfrog Group | Community | times-news.com — May 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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