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Summary: - The provided page is for Alta Bates Summit Medical Center – Alta Bates Campus, a not-for-profit hospital in Berkeley, CA and part of the Sutter Health network. It is not specifically about Oakland-based urologists or Sutter Health doctors in Oakland. - Key details: hospital/healthcare industry; headquarters in Berkeley; 28 employees; annual revenue $200M–$500M; contact numbers and two Berkeley locations listed (2450 Ashby St, Berkeley, CA 94705). - If you’re seeking Oakland-area urologists within Sutter Health, this page does not list Oakland-based urologists. Consider searching Sutter Health’s Oakland/Abba locations or the broader Sutter Health directory for urology specialists in Oakland.

Clinic Type

Urology

Address

2450 ASHBY ST, Berkeley, California 94705, us

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • urology
  • urologic oncology
  • kidney stones
  • benign prostatic hyperplasia
  • urinary incontinence
  • prostate cancer risk assessment
  • urinary tract infections
  • erectile dysfunction
  • pelvic floor disorders
  • robotic-assisted surgery
  • minimally invasive procedures

Technology & Equipment

  • robotic-assisted surgery
  • minimally invasive techniques

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health official site (Dr. Andrew W Tam): 4.8/5 (262 reviews)
  • Sutter Health official site (Dr. Robert B Lurvey): 4.7/5 (358 reviews)
  • Sutter Health official site (Dr. Phillip L. Ross): 4.9/5 (511 reviews)
  • WebMD (Dr. Phillip Ross): 4.5/5 (15 reviews)
  • Vitals (Dr. Phillip Ross): 4.1/5 (2 reviews (Vitals))
  • WebMD (Dr. Chih-Hsin Wen): 4.5/5 (12 ratings / 2 reviews (WebMD))

Patients praise

  • doctors described as competent and smart
  • high numerical satisfaction ratings on internal Sutter Health portals
  • providers seen as knowledgeable in urologic oncology

Common complaints

  • reports of long wait times
  • instances of perceived rushed or chaotic appointments
  • patient frustration with office staff communication and responsiveness
  • concerns about feeling pressured into procedures or tests

"I would not recommend this doctor. I waited over an hour in the exam room, and it was only when I said I had to leave that the doctor appeared... I felt that he was rushing me into making a decision about surgery... It was the only time I've ever felt that a doctor was so obviously trying to take my money."

Vitals review of Dr. Phillip Ross

"Dr Wen is so busy, appointments with him can be hurried and almost chaotic. Also, some members of his office staff are not easily understood... Dr. Wen is a competent, smart urologist, and did a good job for me, but the chaos of his office I do not miss."

WebMD review of Dr. Chih-Hsin Wen

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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