UF Health Family Medicine – Ocala Heath Brook
Primary Care • Ocala, FL
Clinic Type
Primary Care
Address
UF Health Family Medicine – Ocala Heath Brook
Phone
+1-352-355-1282
UFStudies@health.ufl.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes, telehealth is offered; guidance and setup help available
Services Offered
Technology & Equipment
Insurance & Payment
Full list of accepted plans available on Insurance / Billing page
Pay online via MyUFHealth, Pay by phone at (352) 265-7906, Toll-free number (888) 766-8154, Checks or money orders payable to UF Health PO Box 16051 Lewiston, ME 04243-9534, Pay by phone: (352) 265-7906, Toll-free: (888) 766-8154
Languages Spoken
FAQs
What services are provided at UF Health Family Medicine – Ocala Heath Brook?
A full range of primary care services for all ages, including comprehensive adult care, preventive health, immunizations, school physicals, and treatment of acute illnesses and injuries.
How do I schedule telehealth appointments?
Please contact your provider to schedule an appointment and they will determine if a telehealth visit is right for you. View our telehealth section for assistance in how to prepare for and connect to a scheduled appointment.
How can I obtain a copy of my medical records?
To obtain a copy of your medical records, please log into MyUFHealth or call (352) 594-0909.
What billing options are available?
Pay online by logging into MyUFHealth. If you’d like to pay by phone, please call (352) 265-7906 or our toll-free number (888) 766-8154. You can also make checks or money orders payable to UF Health PO Box 16051 Lewiston, ME 04243-9534.
Which insurers are accepted?
UF Health Shands hospitals and UF Physician practices accept insurance from numerous providers, including Aetna, Blue Cross Blue Shield of Florida, CIGNA, Humana, Capital Health, Medicaid and state and government services. For a full list of accepted plans visit our Insurance / Billing page.
Is language assistance available?
UF Health provides free language services to people whose primary language is not English.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye and LocateHub: Approximately 2.7-2.8 out of 5 stars (57-63 reviews across different platforms)
Patients praise
- Some staff members described as helpful
- Efficient and painless blood draw services reported in some instances
Common complaints
- Long wait times for appointments and in the waiting room
- Poor communication and unhelpful office staff attitudes
- Difficulties with insurance verification and billing processes
- Scheduling issues, including last-minute cancellations and strict re-scheduling policies
- Dissatisfaction with nurse practitioners and perceived lack of thorough care
"Waited months for an appointment and finally the day came and I paid copay and waited 90 min in waiting room and was never seen."
— Birdeye Review"The front staff have a lot of attitude to go with their uselessness."
— Bippermedia ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AdventHealth Ocala opens city’s first Family Medicine Residency Clinic | AdventHealth News and Stories — Aug 14, 2025
- BUSINESS BRIEFS: New residency clinic, new broker associates, global clinical trial | Ocala Gazette — Aug 19, 2025
- Alissa Laroche, DO - UF Health — Oct 13, 2025
- Internal Medicine Residency Program Partners with Ocala Family Medical Center - Archynewsy — Jul 8, 2026
- AdventHealth cuts ribbon on new freestanding emergency department meant to bring faster, expert emergency care to Ocala | AdventHealth News and Stories — Jan 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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