Ear, Nose and Throat Care | Waukesha, WI
Ear, Nose and Throat (ENT) • Oconomowoc, WI
Clinic Type
Ear, Nose and Throat (ENT)
Address
N16W24131 Riverwood Drive, Waukesha, WI 53188
Phone
262-696-0808
CustomerRelationsOnlineInquiry1@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- ProHealth Care ENT overall: 4.8/5 (420)
- Dr. Melissa Hertler: 4.9/5 (313)
- Dr. David Linn: 4.8/5 (423)
- Dr. David M. Nienhuis: 4.1/5
Patients praise
- Patients frequently praise doctors for being knowledgeable, experienced, and thorough in their care
- Many reports of excellent, efficient, and friendly staff interactions, from reception to medical assistants
- Appreciation for clear, understandable explanations of diagnoses and treatment plans, including the use of visual aids
- Successful outcomes for complex or chronic conditions like hearing loss, thyroid issues, and sleep apnea
Common complaints
- Occasional reports of rushed appointments or feeling rushed by providers
- Complaints regarding communication style, such as feeling ignored or treated apathetically by certain doctors
- Logistical issues related to clinic navigation, parking, and facility access for patients with mobility limitations
"They all took the pain out of the visit. Everyone was kind, helpful and so sweet. Thank you so very much. We love you all!"
— Moreland ENT - Oconomowoc Patient Review"Dr Hertler seemed to be in a big hurry to leave the treatment room. I had a couple questions for her but she left so quickly I didn't have the opportunity to ask."
— ProHealth Care Patient Review"He (Dr. Kass) offered a quick and accurate diagnosis of my medically rare throat condition and was very reassuring of my prognosis. Excellent bedside manner."
— Moreland ENT Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. April A. Shera, MD - ENT Specialist in West Bend, WI — May 14, 2026
- Lauren DeStefanis — Jun 16, 2026
- Helen Kim, MSN, ANP-C, APNP, CORLN | Froedtert & the Medical College of Wisconsin — Dec 21, 2025
- Kimberly D. Jones, AU - Audiologist in Waukesha, WI — May 14, 2026
- Jeffrey W. Edwards - Physician Assistant in Waukesha, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose and throat (ent) clinics in Oconomowoc
Moreland ENT (Moreland Ear Nose & Throat) is a Waukesha, WI-based medical practice offering comprehensive ENT care for families. Services include treatment of sinus and sleep disorders, airway and swallowing issues, snoring and allergy management, as well as in-house hearing testing and hearing aid repairs. The practice operates 7 offices in Wisconsin (including Waukesha HQ and Oconomowoc) and employs about 13 staff. Key leaders: Ed Kass (President) and Sarah Baysinger (Director of Operations). Contact: main phone numbers listed; website: morelandent.com. Useful for patients seeking ENT care in Waukesha, Oconomowoc, Brookfield, Mukwonago, and surrounding areas.
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