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About

- Texas Tech Physicians is the West Texas-based medical group offering pediatric care through its Amarillo and broader TTUHSC network, with a focus on compassionate, comprehensive care for children of all ages. - Current offices list includes five Texas locations, including Odessa (address not detailed in the extract) and Lubbock HQ, with the group described as the largest group medical practice in West Texas. - Notable pediatrics highlights mention the Amarillo pediatric team providing pediatric services and TTUHSC-affiliated providers, including Dr. Audrey Stevens (Psy.D., licensed clinical psychologist) serving Permian Basin, indicating integrated child health services beyond general pediatrics. - Recent activity references (May–June 2026) show community outreach and pediatric-related clinical leadership within the TTUHSC Texas Tech Physicians network. If you’re specifically looking for Pediatrics in Odessa: For precise address and providers in Odessa, consider visiting the Texas Tech Physicians site’s pediatrics section or contacting their Odessa office directly.

Clinic Type

Pediatrics

Address

701 W. 5th St., Odessa, TX 79763

Phone

432.703.5300

Email

suzanna.cisneros@ttuhsc.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics
  • Pediatric primary care
  • Specialty pediatric care (Neonatology, Endocrinology)

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish (documents available)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Texas Tech Physicians ProviderMatch: 3.4 out of 5 stars (119 ratings)
  • Vitals (for Dr. Merry B. Hart): 4.5 out of 5 stars (12 ratings)
  • Vitals (for Dr. Stephanie Villarreal): Not explicitly stated (2 reviews) (2 reviews)

Patients praise

  • Specific physicians described as attentive, knowledgeable, and caring
  • Some patients feel their health history and concerns are taken seriously by individual providers

Common complaints

  • Difficulty reaching the clinic via phone, including long hold times and being hung up on
  • Reports of unprofessional or rude administrative staff
  • Complaints regarding long wait times during appointments
  • Perceived lack of concern or failure to address patient health issues thoroughly

"Dr Hart is hands down the BEST pediatrician we have ever had. She truly listens to your concerns, cares about your family and your children, and takes your opinions very seriously."

— Vitals review for Dr. Merry B. Hart

"The two times I have taken my son here i waited over an hour almost hour and a half to Finally see a doctor... When I have seen the Doctors there I dont wait very long but I have to deal with them not listening to my concerns or issues."

— LocalityBiz review for Texas Tech Physicians: Permian Basin-Odessa

"They never answer the phone to make appointments... I was hung up on 4 times before the robot even finished. Then left on hold and never spoken too."

— Birdeye review for Texas Tech Physicians: Endocrinology

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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