Dr. Thiyaga Welcome | Claxton-Hepburn Medical Center
Pain Management • Ogdensburg, NY • Since 1885
About
Summary: Claxton-Hepburn Medical Center (CHMC) is a nonprofit healthcare system based in Ogdensburg, NY, serving St. Lawrence County and surrounding communities since 1885. In October 2024, CHMC transitioned to a standalone psychiatric hospital offering acute inpatient mental health services for adults (28 beds) and children/adolescents (12 beds). The organization operates the Claxton Campus, a 25-bed Critical Access Hospital with a 10-bed observation unit, and provides a range of services including cancer/oncology, renal dialysis, wound healing, breast health, pain management, sleep studies, robotic and general surgery, gastroenterology, pulmonology, and related health services. Leadership includes CAO Randy Fipps, with other executive roles noted. The center is headquartered at 214 King Street, Ogdensburg, NY 13669, and maintains multiple offices in Ogdensburg.
Clinic Type
Pain Management
Address
305 Main Street, Suite 200-300, Ogdensburg, NY
Phone
315-394-6470
compliance@chmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Where is the Pain Management Practice located?
305 Main Street, Suite 200-300, Ogdensburg.
Is Dr. Thiyaga accepting new referrals?
Yes, new referrals are being accepted through your primary care provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Aathirayen Thiyagarajah): 3.5 (38 Ratings (2 Reviews))
- Vitals (Dr. Aathi Thiyagarajah): Multiple reviews shown; rating value not visible in snippet (9 reviews (showing 1 to 9 of 9))
Patients praise
- Some patients report improved pain control / help with chronic pain
- Some patients rate aspects like explaining conditions/treatments and follow-up positively
- Staff described as courteous in the WebMD patients’ perspective breakdown
Common complaints
- Complaints about condescending/unprofessional bedside manner and invalidating patients
- Reports of poor communication/response to questions (office not responding)
- Reports of denial of medication/obstructing ER access without approval
- Some feedback indicates ‘needs improvement’ across wait time/satisfaction dimensions in WebMD patients’ perspective
"“Good doctor. Has helped me to lower pain from back injury with minimum use of medications.”"
— WebMD review snippet for Dr. Aathirayen Thiyagarajah"“Condescending and invalidating doctor who does not take patient worries into account and creates false claims about patient history and personal lives. Very unprofessional and judgemental”"
— WebMD review snippet for Dr. Aathirayen Thiyagarajah"“The medical assistant tells you what you can and cannot do or have. She is so very rude and abrupt.”"
— Vitals review snippet for Dr. Aathi ThiyagarajahSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ogdensburg City Council supports Gray’s plans for Claxton- Hepburn restructuring | Top Stories | nny360.com — Jan 23, 2026
- Nurses at Claxton-Hepburn Medical Center ratify new four-year labor contract - North Country Now — Feb 5, 2026
- Ogdensburg City Council: Set aside differences, find solutions to Claxton-Hepburn fiscal crisis | St. Lawrence County News | nny360.com — Dec 9, 2025
- Claxton-Hepburn gets state modernization grant, recognized as one of top U.S. hospitals by Forbes | St. Lawrence County News | nny360.com — Dec 16, 2025
- Ogdensburg Hospital Funding Stalled, Cybersecurity Grant Awarded - Archynewsy — Dec 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pain management clinics in Ogdensburg
Summary: The Klinic platform is a private-practice support company that helps independent clinicians launch, run, and grow practices by offering integrated software, marketing, care coordination, billing, and credentialing. They can operate under Klinic’s Group NPI or a practitioner’s own NPI. While the company is headquartered in Seattle and focuses on accelerating accessible care in the U.S., their public materials describe broad services and growth rather than location-specific clinics or programs in Ogdensburg, NY. If you’re seeking chronic pain treatment in Ogdensburg, NY, Klinic does not appear to list an Ogdensburg location or a dedicated chronic pain program in that area on their site. For localized options, consider contacting Klinic directly or exploring regional providers in Ogdensburg that offer chronic pain management, including options like multidisciplinary clinics, pain medicine specialists, and physical therapy networks.
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