Ogdensburg Mental Health Services | Behavioral Health Care
Psychology • Ogdensburg, NY • Since 1885
About
Summary: Claxton-Hepburn Medical Center (CHMC) in Ogdensburg, NY, now operates as a standalone psychiatric hospital focused on acute inpatient mental health care for adults and children. The CHMC campus includes the Elizabeth May Duvall Child and Adolescent Behavioral Center (inpatient facility for youngsters) and recently expanded to 28 adult beds and 12 child/adolescent beds, with plans to add 10 more beds. The center emphasizes compassionate, patient-centered care across mental health and other specialties, serving North Country families in St. Lawrence County. Key location: 214 King Street, Ogdensburg, NY 13669.
Clinic Type
Psychology
Address
214 King Street, Ogdensburg, New York 13669, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com/Recovery.com (Claxton Hepburn Mental Health Unit): 2.0 / 5 (5 reviews)
- Birdeye (Citizen Advocates Behavioral Health): 4.2 / 5 (53 reviews)
- Birdeye (St Lawrence Psychiatric Center): 1.9 / 5 (54 reviews)
Patients praise
- Some patients report highly positive experiences with specific counselors
- Staff described as kind, empathetic, and helpful for progress
- Accessibility of 24/7 urgent care services
Common complaints
- Reports of unprofessional conduct by staff, including use of profanity
- Concerns regarding the quality of therapeutic care and diagnostic processes
- Allegations of fraudulent or negligent record-keeping and treatment practices
- Reports of feeling pressured or coerced in treatment decisions
"Katie is a wonderful mental health counselor. She is kind and empathetic while assisting me with reframing my thinking and perspectives."
— Birdeye Review of Citizen Advocates"I heard lead nurses cussing and using the f-word in my presence... My treatment coordinator (unnamed) was condescending and accused me of mistreating my children, which was unfounded."
— Rehab.com Review of Claxton Hepburn Mental Health Unit"The doctor said the only way to feel less stressed and depressed was to divorce your husband and leave your kids. Like what the hell, you don't tell a patient that."
— LocalityBiz Review of Claxton Hepburn Wellness CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The United Helpers Insider : Grand Opening Celebrated at United Helpers Behavioral Health Complex — May 1, 2026
- Plan for Ogdensburg mental health facility faces potential snag — Apr 22, 2026
- Mental health facility expansion moving forward as Ogdensburg lawmakers reject moratorium — Apr 28, 2026
- Ogdensburg hospital awarded $18.7 million for mental health bed expansion, improved cancer treatment tech and other major improvements - North Country Now — Aug 13, 2025
- The United Helpers Insider : Recognize the Signs, Take Action — May 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychology clinics in Ogdensburg
Saint Lawrence Psychiatric Center (S LPC) is a hospital and health-care facility located in Gouverneur, New York, not Ogdensburg. It appears as a regional mental health center within New York’s Office of Mental Health network, with a small workforce (9 employees) and leadership including a Director of Pharmacy. The provided page confirms its address and basic company details but does not indicate services, programs, or affiliations specific to Ogdensburg. If you’re specifically seeking information about a Saint Lawrence Psychiatric Center in Ogdensburg, NY, this page does not appear to describe that location. The closest match is St Lawrence Psychiatric Center in Gouverneur, NY, part of the New York State Office of Mental Health.
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