Surgical Services - Ogdensburg - Claxton-Hepburn Medical Center
Surgery • Ogdensburg, NY • Since 1885
About
Claxton-Hepburn Medical Center (CHMC) in Ogdensburg operates a full suite of surgical and acute care services as part of the Claxton Campus. Key points relevant to surgical care: - Location: Ogdensburg, New York (HQ and primary campus at 214 King Street). - Facility type: 25-bed Critical Access Hospital with a dedicated 10-bed observation unit as part of the Claxton Campus; standalone psychiatric hospital history updated in 2024 but CHMC continues core acute and surgical services. - Services likely in scope based on CHMC profile: general surgery, oncology, gastroenterology, robotic surgery, urology, and other surgical subspecialties typical of a regional hospital, plus related perioperative care. The center emphasizes patient-centered care across multiple Centers of Excellence. - Additional context: CHMC is a nonprofit, private healthcare provider serving St. Lawrence County and surrounding communities, with a focus on compassionate care, and a history dating to 1885 (first North Country hospital). If you need specifics on the exact surgical procedures offered, perioperative services, robot-assisted capabilities, or current surgical scheduling in Ogdensburg, I can pull the latest details from CHMC’s site or provide direct contact options.
Clinic Type
Surgery
Address
214 King Street, Ogdensburg, New York 13669, US
Phone
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compliance@chmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available for emergency procedures (as part of inpatient/outpatient surgical services)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What procedures are performed?
General, orthopedic, ENT, urology, gynecologic, laparoscopic, open, and robot-assisted surgeries, including hysterectomies; cataract and glaucoma surgery mentioned in context of ENT/ophthalmology reference.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 3.8/5 (20)
- Vivian Health: 2.9/5 (17)
- Healthgrades: 60% Patient Experience Rating (N/A)
Patients praise
- professional and caring staff in specific departments like ambulatory surgery and the emergency room
- high performance in specific Surgical Care Improvement Project measures, such as antibiotic and beta-blocker protocols
Common complaints
- long wait times for services like lab draws and in the emergency room
- perceived lack of attentiveness or communication from some staff members
- frustration with registration systems
- isolated reports of poor clinical outcomes or bedside manner
"The staff at Claxton Hepburn are kind and professional. Most importantly they are an excellent team of physicians and nurses!"
— MedicalRecords.com"We understand and share the community’s frustrations regarding extended wait times and the challenges with our registration system... These experiences do not reflect the level of care we strive to provide."
— Brandon Bowline, COO of Claxton-Hepburn Medical Center"My surgeon botched my operation and then sent me home the same day... I’d recommend not getting surgery from ANYONE from this facility unless absolutely necessary."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Claxton-Hepburn plans changes with millions of dollars coming from NY — Aug 12, 2025
- Claxton-Hepburn to receive $18 million - North Country Now — Aug 8, 2025
- North country hospitals get $$$ from state — Aug 8, 2025
- Ogdensburg hospital awarded $18.7 million for mental health bed expansion, improved cancer treatment tech and other major improvements - North Country Now — Aug 13, 2025
- North country medical centers get millions in grants | Health Matters | nny360.com — Aug 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More surgery clinics in Ogdensburg
Summary tailored to your query: Ogdensburg - Community Health Center of the North Country - Location: Ogdensburg, New York (one of CHC North Country’s eight offices nationwide; address: 102 Ford St, Ogdensburg, NY 13669). - Services at Ogdensburg site: Primary care, pediatric care, behavioral health, women's health, dermatology, foot care, physical therapy, substance use care coordination, care coordination, health insurance enrollment, WIC services, and school-based programs. - Team updates: Recent hires add to the Ogdensburg primary care team, including: - Dr. Marta Anghel (Internal Medicine) joined in April 2026 - Shivangi Modi, FNP, joined in May 2026 - Ken Hilborne, Family Nurse Practitioner, joined in May 2026 - Dr. Tiffany Hecht joined the pediatric team in March 2026 - Access to care: The center emphasizes welcoming new and existing patients, with appointments available for new patients and regulars; many openings for new patients in less than 30 days. - Organization context: Part of a nonprofit health system serving Franklin and St. Lawrence Counties, headquartered in Canton, NY; mission to provide high-quality healthcare to all income levels and needs. If you want, I can extract the most current contact info for the Ogdensburg site or other Ogdensburg-specific services.
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