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About

Mercy is a large American nonprofit Catholic healthcare system headquartered in Chesterfield, Missouri. Key points relevant to “Mercy Clinic Primary Care – Northwest Family Oklahoma City”: - Organization scope: 44 acute care and specialty hospitals, over 700 physician and outpatient clinics across Arkansas, Kansas, Missouri, and Oklahoma; operates globally in 29 countries. - Size and ownership: Nonprofit health system with about 12,500+ employees (varies by source) and substantial annual revenue; founded in the late 19th century (originally 1871/1886 depending on source) by the Sisters of Mercy. - Services: Hospitals, physician clinics, outpatient clinics, including primary care and specialty care networks. - Location context: Mercy’s U.S. presence includes Oklahoma; primary care clinics are part of Mercy’s outpatient/clinic network. If you’re specifically seeking information on “Mercy Clinic Primary Care – Northwest Family Oklahoma City,” this page confirms Mercy operates a broad primary care network but does not provide clinic-level details (addresses, clinicians, services) for the Northwest Family location. For precise information (directions, hours, providers), you may want to visit Mercy’s official site (mercy.net) or search for the Northwest Family Oklahoma City clinic page or contact Mercy’s Oklahoma City outpatient network.

Clinic Type

Family Medicine

Address

5201 W. Memorial Road, Oklahoma City, OK 73142

Phone

(405) 755-4050

Email

disabilityaccommodations@mercy.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics (children)
  • General medical evaluations
  • Immunizations (flu shots and other)
  • Sports physicals
  • Electronic referrals to Tobacco Free Mercy program (Oklahoma Tobacco Helpline)
  • Lab results access via MyMercy
  • Prescription refills
  • Care for minor illnesses and injuries
  • Diagnosis and treatment of pediatric conditions

Insurance & Payment

Languages Spoken

  • English

FAQs

What services does Mercy Clinic Northwest Family offer?

Care for minor illnesses and injuries, flu shots and other immunizations, sports physicals, general medical evaluations, pediatric diagnoses and treatment, and electronic referrals to the Tobacco Free Mercy program.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5.0 star rating (1 review)
  • WebMD doctor listing: 0 ratings (0 ratings)
  • Healthgrades (group directory): Ratings count shown; individual average not provided in snippet
  • HelpYouAchieve (site reviews): Unclear (text review provided; star rating not captured in snippet)
  • Nextdoor: Qualitative community feedback; no numeric rating in snippet (Not stated)

Patients praise

  • Some community members report satisfaction with the clinic’s providers (e.g., “Love Dr Knox”).
  • Clinic is described as a trusted primary care option by neighbors (qualitative feedback).
  • Some reviews describe a positive experience at check-in/clinic interactions (smiling faces from check in to lab in a related Mercy Internal Medicine Northwest Family review).

Common complaints

  • Long wait times and poor handling of scheduling/throughput (e.g., waited 1 hour 45 minutes plus additional time).
  • Concern about staffing/availability of providers for urgent/emergency cases (suggestion they should send patients to the ER).

"“Run....Run..... Run away..... After waiting 1hour and 45 min... another 45 minutes or so... Is this good medicine.”"

HelpYouAchieve review excerpt (Feb 25, 2017)

"“Love Dr Knox”"

Nextdoor verified-neighbor feedback snippet

"“Smiling faces from the check in desk to the lab!”"

Birdeye review snippet for Mercy Internal Medicine - Northwest Family

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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