Family Physicians - Johnson County West - KCDocs
Family Medicine • Olathe, KS
Clinic Type
Family Medicine
Address
Olathe Health Family Medicine - Olathe Medical Park, 20375 W. 151st St., Doctors Building 1, Suite 151, Olathe, KS 66061
Phone
913-782-8487
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the street address for Family Physicians - Johnson County West?
20375 W. 151st St., Doctors Building 1, Suite 151, Olathe, KS 66061
What is the contact phone number for Family Physicians - Johnson County West?
913-782-8487
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dr. Melissa L. Yeats): 3.7/5 stars (33 reviews)
- Vitals (Dr. Jonathan Y. Cho): 4.4/5 stars (15 reviews)
- Vitals (Dr. Bruce W. Young): 4.2/5 stars (24 reviews)
- WebMD (Dr. Melissa Lane): 5.0/5 stars (2 reviews (8 ratings))
- Olathe Medical Center (CMS HCAHPS): 3/5 stars (1,540 patients)
- Birdeye (Kansas City Physician Partners): 4.9/5 stars (160 reviews)
Patients praise
- Some physicians are highly regarded for being professional, kind, and thorough
- Efficient in-office services like blood draws and X-rays at certain practices
- Positive bedside manner and effective diagnostic care from specific providers
- Patients appreciate doctors who take the time to listen and answer questions
Common complaints
- Inconsistent communication regarding prescription refills and lab results
- Staff responsiveness and professionalism issues, including rude or unhelpful receptionists
- Long wait times for appointments or lack of follow-up on scheduling
- Perceived lack of attentiveness or rushing through appointments by some providers
- Frustration with billing, insurance authorization processes, and unexpected costs
"Love Dr.Yates but she definitely needs to do better when it comes to prescription refills... Every time I call and if the nurse feels like it, she will leave a nasty response..."
— Birdeye (Dr. Melissa L. Yeats)"Nursing staff did not return multiple calls/ voicemails we left... I found this clinic to be unprofessional, negligent, and I perceive this to be a malpractice."
— LocalityBiz (Olathe Health Johnson County Orthopedics)"She takes time with her patients, is very aware of insurance plans and orders tests accordingly to minimize patient cost. Excellent physician bedside manner."
— WebMD (Dr. Melissa Lane)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Providers Now Accepting Patients Near KC — May 26, 2026
- Elizabeth Stamper, DO | Lawrence Memorial Hospital — Jan 25, 2026
- Dr. Wissam I. El Atrouni, MD - Infectious Disease Specialist in Lenexa, KS — May 14, 2026
- Dr. Eduardo Austria, MD, Family Physician | Leavenworth, KS | WebMD — Jul 14, 2025
- Olathe patients report surprise charges after KU takeover | Kansas City Star — Feb 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Olathe
College Park Family Care Center is a private, Christ-centered family medical practice founded in 1980 with 8 offices in the Kansas City area, including an Olathe location. The Olathe office serves as part of a multi-location network offering same-day appointments and walk-in care for evenings and weekends. The practice employs about 92 staff and generates around $10 million in annual revenue. Key leadership includes Directors of Nursing Brandi McManness and Audrey Rushing. Contact for the Olathe area: general numbers for the center and local office locations are available on their site.
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