Primary Care - The University of Kansas Health System
Primary Care • Olathe, KS • Since 1998 • More than 25 locations locations
About
Summary: The University of Kansas Health System (KU Health System) is a nonprofit, academic medical center based in Kansas City, Kansas, with multiple campuses including the Olathe campus. It is affiliated with the University of Kansas Medical Center and operates as a Level I Trauma Center. KU Health System emphasizes education, research, and patient care across 140 locations and 200+ specialties, with the Olathe Campus offering primary care services as part of the system’s network. The organization employs thousands of staff (over 18,000 system-wide) and provides extensive outpatient and inpatient services, including primary care, across its facilities. For primary care specifically in Olathe, you can expect access to family medicine and internal medicine physicians within the KU Health System network, connected to the broader KU Medical Center resources and specialists. If you’re seeking a particular primary care clinic at KU Olathe (e.g., location address, appointment hours, or specific providers), I can pull those details next.
Clinic Type
Primary Care
Address
3901 Rainbow Blvd., Kansas City, KS 66160, US
Phone
913-588-1227
FinancialCounselor@KUMC.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Level I Trauma Center (regional)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What types of primary care providers are available?
Family medicine, geriatric medicine, internal medicine and pediatric medicine.
What services are included in primary care?
The University of Kansas Health System offers comprehensive primary care for men, women, children and adolescents, including annual and routine screenings, immunizations, mental health screenings, physicals (including sports and well-woman exams), prescriptions and labs, referrals to subspecialists, sick appointments, subspecialized primary care, treatments for common illnesses, and more.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS/Hospital Compare: 3/5 stars (Overall patient satisfaction rating) (1,540 patient surveys (CMS data))
- Yelp (Brand level): 2.6/5 stars (168 reviews)
Patients praise
- Some specific physicians are highly regarded and appreciated for their expertise and availability
- Positive patient experiences with staff at certain urgent care and family medicine locations when appointments are successfully scheduled
- Competitive ratings on cleanliness and facility maintenance in some hospital-based surveys
Common complaints
- Significant patient dissatisfaction with new billing practices and facility fees following the acquisition by the University of Kansas Health System
- Difficulty scheduling appointments and long wait times for physician access
- Perceived decline in quality of care and personalized attention since the transition
- Frustration with administrative processes, including prescription refills and communication with nursing staff
- Reports of rude or unhelpful staff at front desks and reception areas
"Some patients at Olathe’s hospital are reporting sticker shock after receiving higher bills over the past year, a result they say has come on the heels of changes to services and billing under the University of Kansas Health System."
— Kansas City Star / Yahoo News"Since the merger with U of Kansas, care has been less and more expensive. Used to be able to call and see my doctor in a reasonable amount of time. Now, it impossible."
— LocalityBiz Review"I make appointments 4 or more months out and then before it's time for visit, my appointment gets canceled...every single time. Then when you complain about it you get lip from the receptionist."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Medicine, Blackfoot Medical Pavilion - Building/Service location — Jul 3, 2026
- Dr. Katharine J Murphree, MD - Olathe, KS - Family Medicine — Jul 12, 2025
- Family Medicine - Find A Doctor At The University of Kansas Health ... — Sep 17, 2025
- Family Medicine Obstetrics in Olathe, KS - ProviderMatch — Jul 11, 2025
- Dr. Quang T Le, MD - Olathe, KS - Internal Medicine — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Olathe
College Park Family Care Center is a private, Christ-centered family medical practice founded in 1980 with 8 offices in the Kansas City area, including an Olathe location. The Olathe office serves as part of a multi-location network offering same-day appointments and walk-in care for evenings and weekends. The practice employs about 92 staff and generates around $10 million in annual revenue. Key leadership includes Directors of Nursing Brandi McManness and Audrey Rushing. Contact for the Olathe area: general numbers for the center and local office locations are available on their site.
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