519 boston post rd., old saybrook, ct 06475 - CVS
Urgent Care • Old Saybrook, CT
Clinic Type
Urgent Care
Address
519 Boston Post Rd, Old Saybrook, CT 06475
Phone
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Opening Hours
Tue 8:30am-2:00pm/3:00pm-6:30pm; Wed 8:30am-2:00pm/3:00pm-6:30pm; Thu 8:30am-2:00pm/3:00pm-6:30pm; Fri 8:30am-2:00pm/3:00pm-6:00pm; Sat 9:00am-1:00pm/1:30pm-4:30pm; Sun 9:00am-1:00pm/1:30pm-4:30pm; Mon 8:30am-2:00pm/3:00pm-6:30pm
Telehealth
telehealth options available (virtual care) via https://www.cvs.com/minuteclinic/virtual-care/telehealth-options
Services Offered
Insurance & Payment
Most insurance plans are accepted; check with insurer for coverage; out-of-pocket payments possible (cash, card, or check). Pricing may vary by case complexity.
cash, card, check, Credit cards, Checks (not at MinuteClinic inside Target)
Languages Spoken
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Pricing
FAQs
How Much is a MinuteClinic Visit at 519 BOSTON POST RD. OLD SAYBROOK, CT with and without Insurance?
Please visit our service price list and insurance information page to see detailed pricing and insurance breakdowns. Most insurance plans are accepted. If you do not have insurance or prefer to pay out of pocket, you may pay with cash, card, or check. Prices may vary depending on the complexity of the case.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 1.5 stars (Yahoo Local) (35 reviews)
Patients praise
- Some customers found specific staff members (e.g., pharmacy technician Mae) to be helpful, kind, and efficient
- Some shoppers report a pleasant experience with the store's retail section and front-of-store staff
- Occasional reports of efficient service for services like vaccinations and finding items
- Some users appreciate the store's inventory availability
Common complaints
- Rude, disrespectful, or unprofessional pharmacy staff behavior
- Difficulty reaching the pharmacy by phone or long wait times/lack of callbacks
- Poor customer service experiences in the pharmacy section specifically
- Frustration with the pharmacy's prescription management and app functionality
- Reports of long wait times and being treated as an inconvenience by staff
"If I could give this pharmacy zero stars, I would. The store customer service is decent, but the pharmacy customer service is awful."
— Yahoo Local Review, Tony L."This CVS pharmacy has the worst customer service. They make you feel like you’re bothering them. They never smile and all seem to be miserable."
— LocalityBiz Review, RJ Bunch"Due to Mae, the pharmacy tech, I am giving the 5 star rating for CVS customer service. In the past, I was ready to completely abandon CVS due to the horrible service. Mae is the BEST."
— Loc8NearMe ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Old Saybrook pharmacy to replace Walgreens at Old Lyme Marketplace | The Day — Feb 3, 2026
- OLD SAYBROOK SCOOP: Club Pilates coming to Old Saybrook! - The Connecticut Scoop — Jul 7, 2026
- Attorney General Tong Announces CVS Will Pay $36.5 Million to Settle Allegations of Over-Dispensing of Insulin Pens (State of Connecticut Office of the Attorney General) - Worldnews.com — Jul 6, 2026
- ☕ Ashlawn Farm Coffee, Old Saybrook, Connecticut – The Best of Old Saybrook, Connecticut — Oct 31, 2025
- CVS launches new ‘pharmacy-only’ store - and 19 more are in the pipeline — Mar 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Old Saybrook
Middlesex Health operates a network of primary care and specialty services in Connecticut, including urgent care facilities. While their main headquarters and several locations are in Middletown, CT, the organization focuses on convenient care options across the region and offers urgent care alongside emergency departments and other services. For Old Saybrook specifically, the page highlights the broader Middlesex Health system and its services rather than detailing a dedicated Old Saybrook urgent care location. If you need urgent care in Old Saybrook, you may want to check Middlesex Health’s main urgent care network or contact their patient services for the nearest available site.
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