Universal Primary Care
Pediatrics • Olean, NY • Since 2004
About
Universal Primary Care (UPC) in Olean, NY offers pediatric services as part of its family-centered care. Key details: - Nonprofit health provider headquartered in Olean, NY (founded 2004). - Services include pediatric care alongside adult medicine, mental health counseling, OB/GYN, and dental/medical services. - 5 offices across New York and Bradford, PA; UPC emphasizes compassionate primary care with FTCA protections. - Contact: (716) 375-7500; main site upchealth.net. If you’re seeking pediatric care in Olean, UPC is a local nonprofit option that provides pediatric medical services as part of its integrated family medicine approach.
Clinic Type
Pediatrics
Address
Pediatrics in Olean, NY (Universal Primary Care)
Phone
7163757500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various review aggregators (Birdeye, HelpConnectUsa): Approximately 2.8/5 (Multiple sources cite varying counts (e.g., 17, 43 total reviews))
- Facebook: 56% recommend (12 reviews)
Patients praise
- Some patients report positive experiences with specific providers who listen and explain care well
- Convenience of extended hours and 24/7 phone access for on-call providers
- Appreciation for the breadth of services offered (pediatrics, OB-GYN, primary care)
- A few patients note that staff are respectful and appointments can sometimes be quick
Common complaints
- Difficulties with administrative tasks such as scheduling, billing, and paperwork
- Inconsistent communication and unreturned phone calls
- Long wait times for appointments and while in the waiting room
- Reports of canceled appointments without adequate notification
- Issues with timely follow-up on test results and prescriptions
- Dissatisfaction with the quality of care or professionalism of some staff members
"Third time my appointment has been canceled in two months. Poor management, call center that is inadequate and slow, they call last minute before the appointment. Just overall poor service for a medical provider."
— LocalityBiz reviewer"Worst doctors office you could take yourself or your children to. They cancel appointment without contacting you. Horrible front desk people who hate their jobs. Be advised don't go here."
— A-Better-Place reviewer"Universal Primary Care has been excellent. Scheduling was simple, check-in was quick, and I never had issues with billing or paperwork. My first intake appointment with Christian stood out — he really listened, gave clear feedback, and made sure I understood everything."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Partnership addressing region’s dental care - The Bradford Era — Jan 24, 2026
- Kaleida Health To Close Olean Dental Center After Sustained Financial Losses - Dailytoothcare.com — Mar 26, 2026
- Ribbon cut on dental clinic - The Bradford Era — Feb 10, 2026
- Physician assistant returns to BRMC Primary Care team - Olean Times Herald — Jan 24, 2026
- Kassas, Acomb to retire from pediatrics at JMH in Wellsville - Olean Times Herald — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Olean
Summary: WellNow Urgent Care (formerly Five Star Urgent Care) operates walk-in clinics across several states (IL, IN, MI, NY, PA) and in Canada. They provide non-emergency care for illnesses, injuries, physicals, rapid tests (including COVID-19), X-rays, and basic lab testing. Services are available without appointments, with staffing that includes physicians assistants, radiology techs, and other healthcare personnel. Typical pediatric care options at WellNow centers include pediatric evaluations for minor illnesses/injuries, school/ sports physicals, and diagnostics (lab tests, X-ray) when appropriate. Note: the page lists roles and salary ranges for staff but does not detail specific pediatric protocols or age limits. For pediatric-specific care in Olean, verify local WellNow location capabilities, hours, and pediatric services before visiting.
Olean Medical Group LLP is a privately held medical practice based in Olean, NY, offering family medicine with diverse specialties under one roof. Key details: - Services: Family practice with access to pediatric care, allergy, cardiology, oncology, and other specialties; patient testing; emphasis on a welcoming environment. Has experience aligning with federal and New York COVID-19 guidelines. - Location: HQ and four offices listed in Olean, NY. - Team & size: 25 employees; leadership includes CEO Chris Strade and Director of Nursing Melissa Shelley. - Notable attributes: Emphasizes compassionate care, community involvement, and collaborative care across specialties. - Contact: Main phone numbers include 716-372-0141. - Online presence: Website oleanmedicalgroup.com; moderate web traffic; top-performing audience is the United States. If you’re specifically seeking: - Family doctor in Olean, NY: Yes, Olean Medical Group offers family medicine intended for all ages. - Pediatric doctor in Olean, NY: They provide pediatric services under the family practice. - Oncology doctor in Olean, NY: They list oncology as a specialty and have related care pathways, though you may want to confirm current oncology provider availability.
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