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Clinic Type

Primary Care

Address

1620 Cooper Point Road SW, Olympia, WA 98502

Phone

486-6710

Email

CHI@providence.org

Opening Hours

Mon - Fri: 7 a.m. - 6 p.m.

Telehealth

ExpressCare Virtual visits available; Live video with board-certified providers; visits start at $99; 7 days a week, extended hours

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Immunizations
  • Chronic illness management
  • Acute illness treatment
  • Same day appointments (established patients)

Technology & Equipment

  • General family practice

Team

  • Providence West Olympia Family Medicine — Clinic

Insurance & Payment

  • Evernorth
  • First Choice
  • HCSC Health
  • Medicare Advantage HMO
  • Health Smart PPO
  • Humana
  • Aetna
  • Aetna Medicare Advantage HMO
  • Aetna PPO
  • Carelon PPO
  • Cigna PPO
  • Coordinated Care Medicaid
  • Evernorth PPO
  • First Choice PPO
  • First Health-Coventry PPO
  • HCSC HealthSpring Medicare Advantage HMO
  • Humana HMO
  • Humana PPO
  • Kaiser
  • Kaiser Medicare Advantage
  • Managed Health Network
  • Managed Health Network HMO-PPO
  • Managed Health Network Medicare Advantage
  • Molina Medicare Advantage
  • Molina Medicare Medicaid
  • Naphcare
  • Pacific Medical Center TRICARE
  • Premera
  • Premera Medicare Advantage
  • Providence Health Plan
  • Providence Health Plan Medicare Advantage-HMO
  • Regence BlueShield Of Washington Medicare Advantage HMO
  • Regence BlueShield Of Washington PPO
  • Regence BlueShield Of Washington TRIWEST
  • South Puget Intertribal Planning Agency
  • State Of Washington Department Of Corrections
  • Thurston County Corrections
  • United Behavioral Health Medicaid
  • United Behavioral Health Medicare Advantage
  • United Behavioral Health PPO
  • United Healthcare
  • United Healthcare Medicaid
  • United Healthcare, Medicare Advantage
  • Wellcare Medicare Advantage-HMO
  • Wellpoint Medicare Advantage
  • Wellpoint Medicare Advantage Medicaid

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.

Insurance

Languages Spoken

  • English

FAQs

What services are offered?

Preventive health care, immunizations and screenings for adults and children; diagnosis and treatment of chronic and acute illnesses; coordinated care with other providers; same day appointments for established patients.

What are the hours of operation?

Mon - Fri: 7 a.m. - 6 p.m.

What is the contact phone number?

360-486-6710

What is the fax number?

360-705-0269

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence official website: 4.8 out of 5 stars (3,608 ratings)
  • Birdeye: 4.6 out of 5 stars (1,397 reviews)

Patients praise

  • Appreciation for individual providers' kindness, efficiency, and bedside manner
  • Positive experiences with specific doctors mentioned by name
  • Satisfaction with the ease of use of MyChart for some patients
  • Welcoming office environment

Common complaints

  • Difficulty with communication and telephone systems (unreachable by phone, diverted to voicemail)
  • Frustration with bureaucratic processes and lack of continuity of care
  • Concerns regarding billing practices and unexpected charges
  • Perception of impersonal service or being rushed during appointments

"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."

LocalityBiz reviewer

"The good part is that the doctors and staff are all super nice and friendly. The doctor I saw did a really great job making me comfortable. However, this place is so huge it creates a lot of problems. The different sections don’t seem to communicate effectively."

A-Better-Place reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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