Providence West Olympia Family Medicine
Primary Care • Olympia, WA
Clinic Type
Primary Care
Address
1620 Cooper Point Road SW, Olympia, WA 98502
Phone
486-6710
CHI@providence.org
Opening Hours
Mon - Fri: 7 a.m. - 6 p.m.
Telehealth
ExpressCare Virtual visits available; Live video with board-certified providers; visits start at $99; 7 days a week, extended hours
Services Offered
Technology & Equipment
Team
Insurance & Payment
This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.
Insurance
Languages Spoken
FAQs
What services are offered?
Preventive health care, immunizations and screenings for adults and children; diagnosis and treatment of chronic and acute illnesses; coordinated care with other providers; same day appointments for established patients.
What are the hours of operation?
Mon - Fri: 7 a.m. - 6 p.m.
What is the contact phone number?
360-486-6710
What is the fax number?
360-705-0269
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Providence official website: 4.8 out of 5 stars (3,608 ratings)
- Birdeye: 4.6 out of 5 stars (1,397 reviews)
Patients praise
- Appreciation for individual providers' kindness, efficiency, and bedside manner
- Positive experiences with specific doctors mentioned by name
- Satisfaction with the ease of use of MyChart for some patients
- Welcoming office environment
Common complaints
- Difficulty with communication and telephone systems (unreachable by phone, diverted to voicemail)
- Frustration with bureaucratic processes and lack of continuity of care
- Concerns regarding billing practices and unexpected charges
- Perception of impersonal service or being rushed during appointments
"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."
— LocalityBiz reviewer"The good part is that the doctors and staff are all super nice and friendly. The doctor I saw did a really great job making me comfortable. However, this place is so huge it creates a lot of problems. The different sections don’t seem to communicate effectively."
— A-Better-Place reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Stella Thalhamer, MD - Internist in Olympia, WA | Healthgrades — Jan 10, 2026
- Teen and Young Adult Pregnancy Clinic at St. Peter Family Medicine — Dec 9, 2025
- Providence Medical Group Teen and Young Adult Pregnancy Clinic - ThurstonTalk — Mar 4, 2026
- Expanding access to care: a new primary care clinic coming to Ensign Road — Jun 10, 2026
- Providence Swedish South Puget Sound welcomes new class of residents! — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Olympia
MultiCare Capital Medical Center in Olympia, WA is a full-service, 107-bed hospital within the MultiCare Health System. It offers comprehensive medical services including primary care, emergency, imaging, surgical and rehabilitation services, cancer and cardiac care, and joint/spine care. The facility emphasizes community-based care and continuity of care for patients in Thurston, Mason, Lewis, and Grays Harbor counties. Key details: - Location: 3900 Capital Mall Dr SW, Olympia, WA 98502 - Type: Private hospital, part of MultiCare Health System - Services: Hospital-based care across medical, surgical, specialty, and primary care; emergency and imaging; rehab; women's and wound care - Contact: 1-360-754-5858 - Notable for: Community-focused care in the state capital with a history of serving state employees If you’re specifically seeking “MultiCare Olympia Family & Internal Medicine,” this page confirms the broader MultiCare Olympia system location but does not list a separate family medicine or internal medicine clinic under that exact name. For targeted primary care, you may want to search for “MultiCare Olympia Family Medicine” or contact the Capital Medical Center’s primary care services to verify the exact clinic names and providers.
Heritage Family Medicine is a small health care practice headquartered in Moorestown, New Jersey, with three offices including Olympia, Washington. They identify as a Hospitals and Health Care company and provide general medical services through a small team (3 employees). Key contact: billing@heritagefamilymedicine.com and phone options 856-872-7055, 856-762-1775, or +1 360 740 5945. Office locations include: - Moorestown, NJ (HQ) - Olympia, WA - East Syracuse, NY If you’re seeking a patient-facing family doctor in Olympia, you may want to contact them directly or verify current practice in Olympia.
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