Drug and Alcohol Treatment Center in Omaha, Nebraska
Addiction Treatment • Omaha, NE • 1 in Omaha, NE (Valley Hope of Omaha) plus other Valley Hope locations nationwide locations
Clinic Type
Addiction Treatment
Address
Valley Hope of Omaha outpatient treatment center, near South 120th Street and Highway 275, Omaha, Nebraska
Phone
(402) 336-0008
info@valleyhope.org
Opening Hours
8 am – 10 pm, M-F
Telehealth
Available for online outpatient treatment across the state; in Omaha, access to telehealth as part of outpatient programs
Emergency Care
Admissions 24/7 by phone
Services Offered
Technology & Equipment
Insurance & Payment
Valley Hope outpatient accepts most private insurance; Medicaid coverage varies by location; Cigna Center of Excellence noted.
discounted self-pay rates, flexible payment plans, call to discuss payment options, Admissions 24/7: (402) 336-0008
Languages Spoken
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FAQs
What types of insurance does Valley Hope accept? Do you accept Medicaid?
Valley Hope accepts most private insurance plans. Medicaid coverage varies by location; contact us to discuss options.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.8/5 (33 reviews) (33)
- Rehab.com: 3.97/5 (157 reviews) (157)
- Rehab.com: 4.13/5 (202 reviews) (202)
- Rehab.com: 3.5/5 (44 reviews) (44)
- Rehab.com/Google: 4.79/5 (14 reviews) (14)
- Recovered.org: 3.5/5 (based on TrustScore)
Patients praise
- Dedicated and knowledgeable medical and psychiatric staff who are perceived as life-saving
- Supportive and welcoming environments that foster personal growth and recovery
- Accessibility for underserved populations, including sliding fee scales
- Effective medication-assisted treatment programs helping patients achieve stability
Common complaints
- Concerns regarding staff unprofessionalism, lack of compassion, and aggressive behavior
- Reports of poor communication, long wait times, and difficulty accessing services
- Complaints about safety, security, and cleanliness within residential facilities
- Allegations of inadequate medication management and lack of accountability regarding patient behaviors
- Frustration over billing issues, out-of-pocket costs, and insurance handling
"This program saved my life beyond thankful for the staff. The staff is made up of angels. Everyone is there to help us get better and live better."
— BAART Programs Omaha West patient review"It was the worst experiance I ever had at the Stephen Center. I was demonized for everything I did. The staff was aggressive and deceitful."
— Stephen Center HERO Program patient review"This place is a joke. An absolute excuse of a treatment center. The staff “loses” medication on a daily. There’s no cameras in the facility... ZERO accountability."
— CenterPointe Campus For Hope patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Drug and Alcohol Treatment Center in Omaha, Nebraska — Oct 6, 2025
- Omaha, NE - Northpoint Recovery — Oct 7, 2025
- Recovery Services - Salvation Army — Nov 26, 2025
- Northpoint Recovery - Omaha, Treatment Center, Omaha, NE, 68127 — Jul 17, 2025
- Nebraska Urban Indian Health Coalition Intertribal Treatment Center | Rehab Center Omaha, Nebraska — Aug 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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