Behavioral Health | Nebraska Medicine | Omaha, NE
Behavioral Health • Omaha, NE
Clinic Type
Behavioral Health
Address
4350 Dewey Ave, Omaha, NE 68105; 20310 Blue Sage Parkway, Omaha, NE 68130; 4242 Farnam St., Suite 650, Omaha, NE 68131; 4242 Farnam St., Suite 460, Omaha, NE 68131; 1938 E HWY 34, Plattsmouth, NE 68048; 510 S. 42nd St., Omaha, NE 68131; 4350 Emile St., Omaha, NE 68105
Phone
800.922.0000
twilson@nebraskamed.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Emergency Care
Adult Psychiatric Emergency Services at Clarkson Tower; immediate access to psychiatric crisis care
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Psychiatry Clinic at Poynter Hall): 2.5 out of 5 stars (45 reviews)
- Treatment Seekers (General Behavioral Health): Approximately 3.0–3.1 out of 5 stars
- Healthgrades (Dr. Lauren Edwards): 3.7 out of 5 stars (3 reviews)
Patients praise
- Expertise of clinical staff
- Comprehensive psychiatric services
- Coordinated treatment plans for some patients
- Some providers described as trustworthy and honest
Common complaints
- Communication issues and lack of responsiveness
- Concerns regarding wait times and appointment scheduling inefficiencies
- Negative interactions with some staff/providers (e.g., reports of being dismissive or unprofessional)
- Frustrations with administrative processes and billing coordination
"Awful. She's rude, judgmental, accuses patients of ridiculous things, is condescending, and has a bad attitude."
— Healthgrades review of a provider"I was waiting until the vaccination protocol was lifted, and she replied, 'Well I guess that's a good enough reason.' When I asked if she could call me if protocol changed, she replied; 'We'll see.' Comforting."
— Birdeye review of Psychiatry ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nebraska Medicine announces campus expansion with addition of Farnam Health Center | Nebraska Medicine Omaha, NE — Mar 10, 2026
- Nebraska Medicine announces addition of Farnam Health Center | Newsroom | University of Nebraska Medical Center — Mar 10, 2026
- Psychiatry Department continues to find ways to improve access to care | Psychiatry | University of Nebraska Medical Center — May 8, 2026
- Supporting Patients Facing Substance Use and Mental Health Challenges: How Our IOP Can Help - Midwest Medical Edition — Aug 13, 2025
- Nebraska Medicine's $99.3M center to expand behavioral health services - Becker’s Behavioral Health — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Omaha
Douglas County Community Mental Health Center (CMHC) is a government-run behavioral health provider in Omaha, Nebraska, serving adults 19+ in a five-county region. Key services include inpatient and outpatient psychiatry, day treatment, intensive outpatient programs, detoxification, emergency/community support, and mental health diversion programs. CMHC operates two 8-bed inpatient units staffed 24/7 and is located on the 5th floor of the Douglas County Health Center in Omaha. Contact: cmhc@douglascounty-ne.gov, 402-444-7931. Website: cmhc.douglascounty-ne.gov.
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