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About

Summary: Oneida Health is a nonprofit integrated health network based in Oneida, NY, offering comprehensive care across the Utica, Rome, and Oneida areas. The organization operates a 101-bed acute care hospital and provides a wide range of services, including ENT (ear, nose, and throat) care through its specialty departments. With about 225 employees, Oneida Health delivers primary and specialty services such as imaging, lab, home medical equipment, surgery (including advanced procedures), and comprehensive women’s health, neurology, orthopedics, oncology, and other therapies. ENT services are among its specialties, supported by a broad network of primary and specialty care offices in Madison and western Oneida counties.

Clinic Type

ENT (Ear, Nose & Throat)

Address

221 Broad St, Suite 201, Oneida, NY 13421

Phone

315-363-5421

Email

personnel@oneidahealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Kayla Ackerman — MD
  • Lawrence Krieger — MD
  • Andrew Jennings — PA-C
  • Peter Fleming — PA-C
  • Melissa Cignarale — Au.D., CCC-A

Insurance & Payment

  • AETNA
  • Excellus BCBS
  • CDPHP
  • CIGNA
  • Empire Plan for NYS Employees
  • Fidelis
  • GHI
  • Humana
  • Medicare
  • Medicare Railroad
  • Medicaid
  • MVP
  • MultiPlan
  • POMCO
  • Today’s Options
  • TRICARE Standard
  • Trinity Health Plan of New York (MediGold)
  • UHC Commercial
  • UHC Community Plan

Participates in multiple plans listed: AETNA, Excellus BCBS, CDPHP, CIGNA, Empire Plan for NYS Employees, Fidelis, GHI, Humana, Medicare, Medicare Railroad, Medicaid, MVP, MultiPlan, POMCO, Today’s Options, TRICARE Standard, Trinity Health Plan of New York (MediGold), UHC Commercial, UHC Community Plan. If not listed, contact insurance company to confirm participation.

Paying for Your Care & Contracted Services, Click Here For Specialty Charges/Pricing, estimate of charges may vary due to factors such as medical condition, final diagnosis, time with patient, tests and procedures, insurance co-pays/deducibles

Languages Spoken

  • English

FAQs

What should I do to get an estimate of charges?

Please contact the ENT office at 315-363-5421 to secure an estimate of your charges. Estimates may vary from final bill due to various factors; also check with insurance for up-to-date copayments, coinsurance, and deductibles.

Click Here For Specialty Charges/Pricing

Please contact the ENT office to secure an estimate of your charges. Estimates may vary from the final bill due to several factors; verify with your insurance for co-pays, co-insurance, and deductibles.

What plans does ENT Specialists of Oneida participate in?

ENT Specialists of Oneida participates in many plans including AETNA, Excellus BCBS, CDPHP, CIGNA, Empire Plan for NYS Employees, Fidelis, GHI, Humana, Medicare, Medicaid, MVP, MultiPlan, POMCO, Today’s Options, TRICARE Standard, Trinity Health Plan of New York (MediGold), UHC Commercial, and UHC Community Plan. If your plan isn’t listed, check with your insurer.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various provider/doctor rating platforms (Vitals, WebMD, OurHealthNetwork): 4.3/5 (for Dr. Lawrence W. Krieger) (Aggregate data for all Oneida otolaryngologists often cited, but practice-specific aggregate ratings are limited/unclear)

Patients praise

  • friendly staff
  • wonderful experience reported by some patients

Common complaints

  • reports of rude staff

"I find this doctor's office and their staff the rudest people I have ever met."

a-better-place.com review

"Absolutely wonderful place! Staff is incredibly friendly. The doctors and nurse pract..."

a-better-place.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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