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About

MVHS Medical Group operates across central New York as part of Mohawk Valley Health System (MVHS), which includes Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County. The MVHS Medical Group offers primary care through 15 locations and a broad range of specialty services, including Women’s and Children’s Health; General, Cardiothoracic, Vascular, Orthopedic, and Neurological Surgery; Advanced Endoscopy, Wound Care, Bariatric care, Cardiovascular and Comprehensive Stroke care; Cancer, Immune Health, Behavioral Health, Psychiatry and Neurosciences; Pulmonary Critical Care; and Urology. For the Oneida area, MVHS’s Oneida Medical Office is part of this broader network of primary and specialty care providers.

Clinic Type

Laboratory Services

Address

131 Main Street, Oneida, NY 13421

Phone

315-366-3700?

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday - Friday, 8 a.m. - 4:30 p.m. (after hours clinic available at select locations; contact the office for additional information)

Services Offered

  • Laboratory Services
  • Primary Care

Team

  • Andrea Finocchiaro, Provider at Oneida Medical Office — DO
  • Lisa Dorsey-Bornfreedom, Provider at Oneida Medical Office — MD
  • Kristy Russ, Provider at Oneida Medical Office — NP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: Average rating based on 23 reviews (Birdeye) (23 reviews on Birdeye)

Patients praise

  • friendly and caring providers (specifically mentioning NP Deb Clarey)
  • helpful staff, including phlebotomists and receptionists
  • efficient check-in processes via MyChart
  • non-judgmental medical care

Common complaints

  • long wait times
  • billing issues and organizational disorganization
  • perceived lack of professionalism or disrespectful communication by some staff

"The phlebotomist and all the staff are amazing people! They treat you with respect and are always helpful... I honestly don’t think there is a better dr office in all of NY."

LocalityBiz review

"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Oneida Health is a nonprofit health system in Oneida, NY, operating a 101-bed acute care hospital and related facilities as part of Oneida Health Systems, Inc. It serves about 100,000 residents across ~29 communities in Madison and western Oneida counties, with services including primary and specialty care, imaging, lab services, home medical equipment, outpatient therapy, and care specialties (oncology, neurology, podiatry, vascular, sleep, OB/GYN, orthopedics, wound care, GI, ENT, etc.). The network includes emergency care, a surgery center, an extended-care/rehab facility, and multiple primary care offices (Bemis Street/Genesee Street addresses in Oneida). The organization emphasizes planning, provision, and coordination of high-quality healthcare across the greater Oneida area. For lab services specifically, Oneida Health provides comprehensive laboratory services as part of its hospital and outpatient offerings. If you’re seeking Oneida Health Laboratory Services details, you can contact the main line at (315) 363-6000 or visit oneidahealth.org.

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