Family Care Practices - Oneida Health
Multi-Specialty Clinic • Oneida, NY • Multi-location: Canastota, Chittenango, Camden, Oneida, Canastota (TriValley area), Vernon, etc. locations
About
Oneida Health is a nonprofit, integrated health network based in Oneida, NY, serving roughly 100,000 people across 29 communities in Madison and western Oneida counties. The system includes a 101-bed acute care hospital, an emergency department, a surgical center, a 160-bed extended-care/rehab facility, primary care offices, and a wide range of specialty services (e.g., oncology, neurology, orthopedics, OB/GYN, sleep medicine, ENT, GI, vascular, wound care, imaging, labs, home medical equipment, and outpatient therapy). Family care at Oneida Health is part of their primary care network, offering accessible, comprehensive primary care for individuals and families, with services likely coordinated through Oneida Health’s physician practices and affiliated offices in Oneida, Utica, and Rome. The organization emphasizes coordinated, high-quality care across its network, including convenient care options and a focus on community health. For specific Family Care practices or providers, contact info is available on their site (info@oneidahealth.org; main phone: 315-363-6000).
Clinic Type
Multi-Specialty Clinic
Address
115 Center St. Canastota, NY 13032; 153 W. Genesee St. Chittenango, NY 13037; 9562 NY-13 Camden, NY 13316; 301 Genesee Street, Suite A Oneida, NY 13421; 7137 Mount Pleasant Road Canastota, NY 13032; 3 Curtis Road Vernon, NY 13476; 63-? (incomplete from excerpt)
Phone
13156975272
personnel@oneidahealthcare.org
Opening Hours
M – F: 9am – 5pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Oneida Health Family Care): 4.2/5 (5 reviews)
- US News (Primary Care at Oneida Healthcare): 4/5 (46 reviews)
- Healthgrades (Oneida Health): 73% recommend
Patients praise
- Compassionate, caring, and professional medical providers and nursing staff
- High patient recommendation rates for hospital services (73%)
- Effective handling of complex medical situations by some staff
Common complaints
- Difficulties reaching office staff and phone lines
- Long wait times for appointments and in waiting areas
- Issues with prescription refills and communication with pharmacy
- Concerns regarding administrative and billing department processes
"She is very professional, knowledgeable, she listens and she cares. As far as I'm concerned, she's the best."
— Birdeye Review"The message lines are a joke and trying to get a hold of anyone to talk to us like pulling teeth.."
— LocalityBiz Review"All of the nurses and drs were a light in my darkest of days. I’ll forever be grateful to them. Their kind words and compassion will forever touch my heart."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jody Scoones, FNP - Oneida Health — Nov 17, 2025
- Dr. Bradley W. Layton, MD - Family Medicine Doctor in Oneida, NY — May 14, 2026
- Protecting Our Community: Updated Mask Requirements at Oneida Health - Oneida Health — Dec 31, 2025
- Celebrating National Doctors Day at Oneida Health - Oneida Health — Mar 30, 2026
- Dr. John C. Williams, MD - Internal Medicine Physician in Oneida, WI — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More multi-specialty clinic clinics in Oneida
The Mary Rose Clinic in Oneida, New York, is a small primary care medical practice focused on serving low-income, uninsured, and underinsured adults in Madison County and surrounding areas. It operates with a minimal staff (1 employee noted) and emphasizes high-quality, accessible healthcare as a basic human right. The clinic has two office locations listed in Oneida at 1081 Northside Shopping Center, Oneida, NY 13421. Web presence shows modest traffic and engagement, with a primary emphasis on healthcare services for underserved populations. Contact options include multiple phone numbers.
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