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About

Oneida Health in Oneida, NY offers comprehensive orthopedic care as part of its broader health network. The system includes a 101-bed acute care hospital with a full range of surgical services and a dedicated orthopedic/vascular/sports medicine footprint within its specialty lineup. Services likely cover evaluation, diagnosis, and treatment of musculoskeletal conditions, plus access to related imaging, outpatient therapy, and minimally invasive options. The organization serves about 100,000 people across Madison and western Oneida counties and operates with da Vinci robotic surgery capabilities, suggesting advanced surgical options. For orthopedic specifics (locations, providers, and appointment scheduling), contact Oneida Health directly or visit their site.

Clinic Type

Orthopedic Surgery

Address

357 Genesee Street, Suite 2, Oneida, NY 13421

Phone

(315) 363-4651

Email

personnel@oneidahealthcare.org

Opening Hours

Hours: Monday – Friday: 8am – 4:30pm

Telehealth

https://oneidahealth.org//telehealth-services/

Services Offered

  • Orthopedics

Technology & Equipment

  • ultrasound-guided joint injections (implied)
  • state-of-the-art facility

Team

  • Orthopedic team — Orthopedics team

Insurance & Payment

  • Aetna
  • Beechstreet
  • CDPHP
  • ChampVA
  • CIGNA
  • EmblemHealth/GHI
  • Empire Plan for NYS Employees
  • Excellus BCBS
  • Fidelis
  • HealthNow New York Inc.
  • Humana
  • Martin’s Point US Family Health Plan
  • Medicaid
  • Medicare
  • MultiPlan/PHCS (excludes ValuePoint)
  • MVP
  • Pomco/UMR
  • RMSCO-Lifetime Benefit Solutions
  • Tricare
  • Trinity Health Plan of New York (MediGold)
  • UHC
  • Wellcare
  • Worker’s Compensation*
  • Worker’s Compensation

Oneida Health participates with most health insurance plans; verify benefit coverage with insurance company prior to scheduling.

Not specified, Insurance, Out-of-pocket

Languages Spoken

  • English

FAQs

What are the hours?

Hours: Monday – Friday, 8am – 4:30pm.

Where is the orthopedic clinic located?

357 Genesee Street, Suite 2 in Oneida, NY 13421.

How can I make an appointment?

To make an appointment with an orthopedic specialist, call (315) 363-4651.

What insurance plans are accepted?

Oneida Health participates with most health insurance plans. See the full list of participating insurances on the page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for CNY Orthopedics - Oneida): 4.9/5 stars (75 reviews)
  • Healthgrades (hospital-wide): 73% recommend (hospital-wide) (not explicitly stated for orthopedics only)

Patients praise

  • Compassionate and caring nursing and surgical staff
  • Positive surgical outcomes for some patients
  • Helpful and approachable medical providers mentioned in individual reviews
  • Some patients report the facility provides effective care near their home

Common complaints

  • Dissatisfaction with physician-patient communication and feeling unheard
  • Complaints regarding administrative processes, such as billing and record transfers
  • Long wait times in emergency and clinic settings
  • Negative experiences with physician assistants versus doctors
  • Concerns over perceived lack of professionalism or office efficiency

"Frank assessment of probability of success... Quick scheduling... All questions and concerns were clearly answered to satisfaction. Good follow up after procedure."

Birdeye - Patient review for CNY Orthopedics

"I never saw a doctor, only PAs... I do not consider this a healthcare provider, it is a medical industrial complex economic generation site."

Beautihost - Patient review for Oneida Health Orthopedics

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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