Bassett Family Medicine – Oneonta
Family Medicine • Oneonta, NY • Since 1922
About
Bassett Family Medicine – Oneonta is a primary care location within the Bassett Healthcare Network, a nonprofit system headquartered in Cooperstown, NY. The network operates five regional hospitals and multiple outpatient centers, employing about 953 staff and serving as a community health provider in upstate New York. If you’re seeking a specific Oneonta family medicine practice, this facility is part of Bassett’s network and offers general primary care services to residents of Oneonta and surrounding areas. For exact address, hours, or appointment options, contact Bassett Healthcare Network or visit their site for location details.
Clinic Type
Family Medicine
Address
739 State Route 28 Suite 9 Oneonta NY 13820
Phone
(607) 431-1015
surprisemedicalbills@dfs.ny.gov
Opening Hours
8:00am - 5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at Bassett Family Medicine – Oneonta?
Annual physical exams, Preventative family medicine, Chronic condition care, Flu shots, Sick patient exams, Nutrition counseling, Routine screenings, Routine blood tests, Prescriptions, Elder care, Well woman visits, Cancer screenings, Health and wellness, Family planning, Depression prescriptions and referrals, Anxiety prescriptions and referrals.
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.0 stars (16 reviews)
Patients praise
- Presence of some compassionate and helpful medical staff (nurses and some providers)
- Convenient access to care for some patients (e.g., same-day appointments)
- Positive experiences with pediatric care services
Common complaints
- Difficulty scheduling appointments for sick visits
- Long wait times to see primary care providers
- Unprofessional or dismissive attitude from front office staff
- Communication issues including appointment cancellations without clear explanation
- Perceived administrative or clerical errors in medical services
- Frustration with billing practices and administrative processes within the broader Bassett network
"Can never get an appointment when you actually are sick. Better off going to the ER or Convenient Care. If you do get an A.O. they might cancel it with no reason. The medical doctors and nurses are fantastic but the front office staff is bottom of the barrel."
— Birdeye / LocalityBiz review aggregator"My primary care up and left town (UHS). So I made an appointment here, I waited 5 months to see someone... I get a notification on their app that it has been cancelled... It’s been 4 months and no one has reached out to me."
— Birdeye / LocalityBiz review aggregatorSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Welcomes New Practitioners in November, December – All Otsego — Feb 11, 2026
- Bassett Welcomes New Practitioners in September – All Otsego — Oct 6, 2025
- Network Continues Recruitment of New Practitioners – All Otsego — Aug 14, 2025
- Seven Clinicians Graduate from Bassett Healthcare Network’s Family Nurse Practitioner Residency Program — Aug 28, 2025
- Bassett Healthcare Network Hosts Reception to Welcome Newly Hired Practitioners — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Oneonta
UAB St. Vincent’s Primary Care in Oneonta is not specifically listed in the provided materials. The available information describes UAB St. Vincent’s as a Birmingham-based, nonprofit integrated health system (including UAB St. Vincent’s and UAB Medical West) offering comprehensive care across cardiology, oncology, orthopedics, and women’s health, with locations primarily in Alabama. If you’re seeking primary care in Oneonta, this page confirms the broader UAB St. Vincent’s system but does not mention a Oneonta location. For exact primary care services in Oneonta, you may want to contact UAB St. Vincent’s at the general number or visit the homepage for a locator.
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